As the Cluster Spa Director of Waldorf Astoria Cancun, Sanchez is responsible for all day-to-day operations and ensuring the spa is a welcoming and high-performance environment for guests.
Vela oversees the overall satisfaction of Waldorf Astoria Cancun guests, and as guest experience manager, works closely with the team to deliver an outstanding and effortless experience for all guests prior, during, and after their stay.