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UserZoom Announces Strategic Growth Investment from Thoma Bravo at a Valuation of $800 Million

UserZoom Unveils Best-in-Class Live Interviews to Scale Agile UX Research

UserZoom Unveils Best-in-Class Live Interviews to Scale Agile UX Research

UserZoom Unveils Industry-First QXscore to Help Businesses Measure and Improve Digital Experience

Share this article Share this article SAN JOSE, Calif., June 1, 2021 /PRNewswire/  UserZoom, the leader in Experience Insights Management (XIM), today announced the launch of QXscore, a standardized score for measuring the user experience (UX) of a company s digital properties, products, and services over time, and relative to competitors. QXscore, which is now available for customers using the UserZoom insights platform, quantifies user and customer attitudes and behaviors into a single score on a 100-point scale, aligning experience performance to strategic business KPIs, and surfacing opportunities for improvement. Based on a validated and publicly-available methodology, QXscore is the first and only holistic experience measurement score that helps businesses understand and improve the performance of their digital properties, products, and services, while allowing digital teams and stakeholders to demonstrate the business impact of these improvements. It is also the onl

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