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SAN JOSE, Calif., June 1, 2021 /PRNewswire/ UserZoom, the leader in Experience Insights Management (XIM), today announced the launch of QXscore, a standardized score for measuring the user experience (UX) of a company s digital properties, products, and services over time, and relative to competitors. QXscore, which is now available for customers using the UserZoom insights platform, quantifies user and customer attitudes and behaviors into a single score on a 100-point scale, aligning experience performance to strategic business KPIs, and surfacing opportunities for improvement.
Based on a validated and publicly-available methodology, QXscore is the first and only holistic experience measurement score that helps businesses understand and improve the performance of their digital properties, products, and services, while allowing digital teams and stakeholders to demonstrate the business impact of these improvements. It is also the onl
UserZoom Raises $100M Funding Round Led by Owl Rock Capital to Build Out Experience Insights Management (XIM) Solution
Following sustained profitable hypergrowth in 2020, funding will fuel further expansion of XIM solution
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SAN JOSE, Calif., April 15, 2021 /PRNewswire/ UserZoom, the leader in Experience Insights Management (XIM), announces a $100M funding round led by Owl Rock. UserZoom will use the funding to build out the company s proven XIM solution that helps businesses join the dots between their user experience (UX) and customer experience (CX) strategies, and get an org-wide view on their digital experience.