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The former CEO Paula Vennells, 65, issued an apology to furious postmasters including Alan Bates, saying "I am very, very sorry" before pausing and breaking down in tears at the Post Office Horizon IT Inquiry
Post Office Horizon IT Inquiry live: Paula Vennells faces public inquiry lawgazette.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from lawgazette.co.uk Daily Mail and Mail on Sunday newspapers.