travelers stranded over the holidays nearly a week to get back home. lines at the airports growing, frustrated travelers losing their patients, desperate passengers forced to spend days sleeping on the floor at terminals while the airline cut 80% of its schedule at the height of the holiday travel season. and surrounding them, lost luggage. take a look at this, thousands of bags with personal belongings piled up at airports across the country. passengers got little satisfaction to contact the airlines because the phone lines were jammed up. even southwest flight crews had trouble getting through to find out about their own schedules. take a look at the screenshots, flight attendants on hold nearly five hours and nearly eight hours waiting to be cut through to scheduling. the scheduling department to receive their assignments. reports of pilots waiting on hold for 20 plus hours. lisa boothe, what a mess! lisa: first of all, i eat too much during the holiday like chris farley
travelers stranded over the holidays nearly a week to get back home. lines at the airports growing, frustrated travelers losing their patients, desperate passengers forced to spend days sleeping on the floor at terminals while the airline cut 80% of its schedule at the height of the holiday travel season. and surrounding them, lost luggage. take a look at this, thousands of bags with personal belongings piled up at airports across the country. passengers got little satisfaction to contact the airlines because the phone lines were jammed up. even southwest flight crews had trouble getting through to find out about their own schedules. take a look at the screenshots, flight attendants on hold nearly five hours and nearly eight hours waiting to be cut through to scheduling. the scheduling department to receive their assignments. reports of pilots waiting on hold for 20 plus hours.