travelers stranded over the holidays nearly a week to get back home. lines at the airports growing, frustrated travelers losing their patients, desperate passengers forced to spend days sleeping on the floor at terminals while the airline cut 80% of its schedule at the height of the holiday travel season. and surrounding them, lost luggage. take a look at this, thousands of bags with personal belongings piled up at airports across the country. passengers got little satisfaction to contact the airlines because the phone lines were jammed up. even southwest flight crews had trouble getting through to find out about their own schedules. take a look at the screenshots, flight attendants on hold nearly five hours and nearly eight hours waiting to be cut through to scheduling. the scheduling department to receive their assignments. reports of pilots waiting on hold for 20 plus hours. lisa boothe, what a mess! lisa: first of all, i eat too much during the holiday like chris farley
travelers stranded over the holidays nearly a week to get back home. lines at the airports growing, frustrated travelers losing their patients, desperate passengers forced to spend days sleeping on the floor at terminals while the airline cut 80% of its schedule at the height of the holiday travel season. and surrounding them, lost luggage. take a look at this, thousands of bags with personal belongings piled up at airports across the country. passengers got little satisfaction to contact the airlines because the phone lines were jammed up. even southwest flight crews had trouble getting through to find out about their own schedules. take a look at the screenshots, flight attendants on hold nearly five hours and nearly eight hours waiting to be cut through to scheduling. the scheduling department to receive their assignments. reports of pilots waiting on hold for 20 plus hours.
to airline royalty programs. the famed frequent flier points. gary has travel tips for the new year. bloger for view from the wing and co-founder of the mile high frequent flier program. are we at the point where the airline cut back on the program and you might as well by the cheapest ticket and head out? you have two things. while the programs themselves are less generous it makes sense. planes are generally full and the airlines are doing well and don t need to spend as much on marketing these days. i think the advice is the same as before. unless you are someone who travels a lot, 25,000 miles a year or more, where you can earn status and be treated better, by the ticket based on schedule and
of staff clinton blue anderson bowls. glen hubbard from the columbia schools. airlines making changes hair. over the past five years the airline cut smaller fees and flights shorter than 500 miles. that s kierd to go a new study by the office of inspector general of the department of transportation. another money saving strategy for the airlines and you are definitely familiar with this one. packing more passengers into bigger planes. is there any consolation for fliers out there? according to the study your flight has a greater chance of being on time and not being kept. that s good news. homeowner s insurance. you have new information for us. we are more satisfied than ever when it comes to homeowner s insurance. they like to bundle their auto and homeowner s policies. according to a jd power it was
twice they ve had training delayed because there was an elephant on the road. they would have to wait until the elephant was moved before they could get to the training ground. so there is a lot of baboons, we encountered a baboon the other day. these are the sticks, this is africa. what i ve been getting from the u.s. soccer side, they re raring to go, not withstanding elephants and baboons. the rescue of a 15-year-old girl who was trying to sail solo around the world. also, consumer confidence is up but spending is slow. can the economy ever get back on track? and later, the ultimate airline cut-back. planes without pilots. how it could be part of the future. you re watching msnbc saturday. wow! chevy traverse.