72-year-old pam shelby on tuesday, stranded and sleeping at baltimore s airport for days. i am scared, i am not going to get out of here, and i am by myself. a good samaritan saw her story on tv and bought her a ticket home to alabama on another airline, leaving wednesday night. i just want to go take a shower and sleep and get this out of my mind. that person who bought the ticket, what did that mean to you? she was a godsend. she was my angel. an angel indeed, let s hope that could spread and gets reimbursed by southwest. skip cohen joins us now at baltimore airport. gape, what is the projection for when things will get better? pam, that is what everyone is wondering. no official update today from southwest airlines on that but we can tell you that an official with their pilots union is telling cnn that they expect a mostly full schedule for southwest by friday, and in a statement, the