[ewh!] [baby crying] the great thing about a subaru is you don t have to put up with that new car smell for long. introducing the versatile, all-new subaru forester. love. it s what makes a subaru, a subaru. in the back of the book segment tonight. america s shame. during my time in the senate i sat on the veterans affairs committee and heard horror stories, one after another from young vets unable to get the help they needed from the va. i remember one soldier who lost most of his limbs. now after fighting one war, he was waging another one just to get the medical attention he deserved. today nearly 900,000 veterans are waiting for disability claims to be processed. the average wait is 262 days
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segment tonight. america s shame. during my time in the senate i sat on the veterans affairs committee and heard horror stories, one after another from young vets unable to get the help they needed from the va. i remember one soldier who lost most of his limbs. now after fighting one war, he was waging another one just to get the medical attention he deserved. today nearly 900,000 veterans are waiting for disability claims to be processed. the average wait is 262 days and that s unacceptable. this is not a partisan issue, folks. that s your (bleep) the va has a backlog of 900,000 people. mcdonald s handles ten times that many customers in an hour. and may i he remind you, they re run by a clown. so what happened? why haven t they modernized the opportunity. the capabilities have been
increases in paperwork. the v.a. s own numbers shows wait times are not getting better, it s getting worse. 161 days, the next year, 165 days, next year 188 days, last year, 262 days. the universe of the problem they are dealing with is getting bigger by design, by policy, by good policy, by their own policy. but the pace at which they are dealing with the existing problem is not getting better, it is getting worse and we keep hearing from the v.a., we got this. really, for a decade now we ve been hearing it s all under control. we need to bring that backlog of claims down. the v.a. has made significant improvements to the claims decision making process, but clearly more must be done. we will improve the timeliness and accuracy of claims processing. implementing a robust plan. we have a fix for this, and we ll end the bag log in 2015.
the changes that cause the increases in paperwork. the v.a. s own numbers shows wait times are not getting better, it s getting worse. 161 days, the next year, 165 days, next year 188 days, last year, 262 days. the universe of the problem they are dealing with is getting bigger by design, by policy, by good policy, by their own policy. but the pace at which they are dealing with the existing problem is not getting better, it is getting worse and we keep hearing from the v.a., we got this. really, for a decade now we ve been hearing it s all under control. we need to bring that backlog of claims down. the v.a. has made significant improvements to the claims decision making process, but clearly more must be done. we will improve the timeliness and accuracy of claims processing. implementing a robust plan. we have a fix for this, and