the energy regulator ofgem has asked suppliers to pause the forced installation of prepaid metres. it follows revelations that a debt collection company working for british gas broke into the homes of vulnerable people to install the metres. prepayment metres require customers to pay for their energy in advance. it s more expensive than paying by direct debit, but are sometimes the only option for people who have struggled to pay and are in debt to a supplier. ben king has more. an undercover reporter from the times newspaper joined a team of debt collectors, entering the home of a single father with three young children. they count as vulnerable. but, these workers from arvato financial solutions, working for british gas, opened the door and installed a prepayment meter anyway. installing prepayment meters by force is legal, but it s meant to be a last resort, and should not be done to vulnerable households. if people cannot afford to top up the meters, they will be left wit
for motor neurone disease. campaigners say new research funding needs to be handed out quicker. i met imeta i met a family bakery in manchester finding out what the interest rate rise means for businesses and customers. manchester united to decide on the future of their player mason greenwood after charges of attempted rape and coercive behaviours against him are dropped. while some of you will see some light rain or drizzle through the day it will actually be a mild day when the sunshine comes out with a feel of spring in fact. don t get too used to use that, though. i will have the full forecast here on breakfast. it s friday, the 3rd of february. the family of a woman who s gone missing in lancashire has made an emotional plea for people to come forward with information. 45 year old nicola bulley disappeared a week ago, while walking her dog in st michael s on wyre. we can speak now to our reporter, dave guest, while walking her dog in st michael s on wyre. who joins us fr
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