Microsoft Viva holds the greatest potential to demonstrate the power of algorithms and AI within the enterprise.
Viva Insights, for example, aims to help firms better support staff, addressing both wellbeing and productivity. The initial announcement promises: "Viva Insights for individuals help employees stay connected with their colleagues and protect time for regular breaks, focused work, and learning â¦. Viva Insights can help a manager see if their team is at risk of burnout and provide recommendations like encouraging your team to turn off notifications, set boundaries in their calendar, and set daily priorities to focus on what matters most."
These are big claims. Even more so when you consider how varied job roles are within firms, and how different work cultures can be between firms (and countries). This product aims to literally shape how people feel. The potential dangers are self-evident.