By Ed Nawotka
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Feb 22, 2021
The freezing weather that hit Texas last week delayed author and University of Houston professor Brené Brown's appearance at the American Booksellers Association's Winter Institute 16 from Thursday to Saturday. In her online presentation delivered February 20, Brown told booksellers to improve their communication skills and not to anticipate a return to normalcy, but to prepare for a future of constant disruption.
Brown opened the final day of the three-day virtual event in conversation with Janet Geddis, owner of Avid Bookshop in Athens, Ga., where the two discussed the challenges of leading an organization -- in this case, a bookstore -- during challenging times, like the ongoing pandemic, and the need to have meaningful conversations with staff.