By Ed Nawotka | Feb 22, 2021
The freezing weather that hit Texas last week delayed author and University of Houston professor Brené Brown s appearance at the American Booksellers Association s Winter Institute 16 from Thursday to Saturday. In her online presentation delivered February 20, Brown told booksellers to improve their communication skills and not to anticipate a return to normalcy, but to prepare for a future of constant disruption.
Brown opened the final day of the three-day virtual event in conversation with Janet Geddis, owner of Avid Bookshop in Athens, Ga., where the two discussed the challenges of leading an organization in this case, a bookstore during challenging times, like the ongoing pandemic, and the need to have meaningful conversations with staff.