Hospital officials hid those long delays on secret wait lists. The Administration Says thousands of doctors and nurses nurses have now been hired nationwide and those wait times are improving. But the president , who vowed nearly a year ago to fix the v. A. Acknowledged there is still a lot more to do. Heres Wyatt Andrews. Reporter brierk an iraq war veteran, said two months from now he will finally get to see a v. A. Surgeon in phoenix for a blood clot condition in his legs. You can get appointments now but it takes forever it never ends. The questions are never answered. Reporter almost a year after the secret wait lists were revealed the president came to phoenix, report card in hand. 4,000 veterans have been cakd for appointments, including everyone on those secret lists. 30,000 appointments have been arranged outside the v. A. And 94 of all appointments are made within the goal of 30 days. We brought in a new team that has been tackling these issues to make sure that wait times for scheduling, access to providers is greatly improved. Reporter but brian gibbs says some of that improvement is overstated especially the 30day appointment. You get your appointment within 30 days and then it gets canceled. And then you get another one within 30 days. Its actually happened to me several times. Reporter in one sign of change, both the president and v. A. Secretary bob mcdonald spoke with whistleblower dr. Katherine mitchell. A year ago when mitchell told the truth about phoenix she was placed on leave. Certain things have improved. The ability to schedule a patient appointment within 30 days has improved. The speed of hiring has increased dramatically. Reporter what hasnt changed is that no one has been fired. The former chief in phoenix, sharon hellman, was fired for taking gifts but not for the wait list after a judge ruled the v. A. Botched the evidence. Scott, its a matter of time before congress revisits why heads havent rolled. Pelley Wyatt Andrews in the washington newsroom tonight. Wyatt, thank you. Another federal agency we count on is having trouble keeping track of who is dead and who is alive in america. The Social Security administration maintains something called the death master file, but a 60 minutes investigation has found this National List of the departed is sometimes fatally flawed. How many of you have been keclaird dead by the federal government . All of you. Youre looking pretty well to me. This would be a seance, except these are living, breathing americans that we conjured up from around the country all declared dead by the Social Security administration. Don pilger passed away when he tried report the death of his wife. This is a form from the Social Security administration. The idea was you were going to call this number and essentially report that your wife had passed. Exactly. And thats what i did on the following monday. Eight days later i went to access my bank account, and it was they kept saying invalid pin. So i went to the bank. I give the lady the problem i was having. She typed my numbers into the computer and she grabbed my hand, and he said mr. Pilger i dont believe this. They reported you deceased and not your wife. Pelley judy rivers told us she had 80,000 in her accounts but when she tried to use a bank card at a store they assumed she was an identity thief. You couldnt get access to your bank accounts. You couldnt get a credit card. How did you live . Well, for a time, i lived in my car. And i couldnt get an apartment. I had my debit cards which were, of course, no good. I used one without knowing the consequences, and was actually taken to jail and questioned because they thought i wasab identity thief. Pelley but we found a much bigger problem is in the millions of americans who actually do die and are not included in the death master file, which leads the government popay out billions in benefits to the dead. Our full report this sunday on 60 minutes. Today, the police said they are following leads in the manhunt for whoever shot two officers during a demonstration in ferguson missouri, this week. Dean reynolds has the latest. Hands up dont shoot reporter there was a noteworthy change in crowd control at the latest demonstration in ferguson riot gear was replaced with restraint. St. Louis county Police Lieutenant jerry lore. Were trying to deescalate things. We want to get back to normal. We want to make progress forward and in order to do that we have to give a little bit and i think were willing to do that. Reporter both wounded officers are expected to recover, but one still has a bullet lodged behind his ear. St. Louis county police chief john belmar. We have had several leads since then. I cannot tell you at this point an arrest is imminent. Reporter six highranking ferguson officials have departed in the last few days, but the protest continues. Britbrit me packnet is reviewing reforms for the city. Is there any doubt in your mind that the protests will continue . There is no doubt in my mind that pieceful action will continue in Ferguson Andy across this country because there is still a lot of work to do. Reporter there is now a reward in excess of 10000 for information leading to an arrest in the shooting early thursday. And, scott the police say that amount would could go up as their investigation proceeds. Pelley dean thanks very much. In another Deadly Police shooting, the medical examiner in madison, wisconsin said today 19yearold Tony Robinson was shot in the head, arm and torso last week. Robinson, who was biracial, was unarmed. The police say he assaulted matt kenney, a white officer, responding to reports of a disturbance. The shooting is under investigation. A u. S. Drone in somalia has killed one of the worlds mostmented terrorists. The man is suspected of planning the 2013 attack on a Shopping Mall in kenya. David martin has more on this. Reporter the strike was carried out thursday by eye predator drone as adan garaar was travel buying car through southern somalia. The predator launched hellfire missiles on its first pass over the carc circled around and fired again just soon sure. It was another round in the longrunning, but almost ibvisible battle against alshabaab, one of al qaedas many affiliates. Adan garaar was said by u. S. Intelligence to be the mastermind of the 2013 attack on the West Gate Mall in noocial kenya, which left more than 60 dead and 175 wounded. Four gunmen sent by alshabaab took over the mall sing ling out nonmuslims for death. Hundreds of shoppers fled, but it would be three days before kenyan forces could regain control. It was the goodliest terrorist attack in kenya since the 1998 bombing of the American Embassy there. Alshabaab claimed it was in retaliation for kenya having sent troops into somalia. In the past seven months, u. S. Strikes have killed the leader of alshabaab, its director of operations, its head of intelligence, and now the planner of the west gate attack. Pelley david martin at the pentagon tonight. Thanks. The pentagon also said today that isis has lost a quarter of the ground that it held in iraq most of it to Kurdish Forces in the north with the help of u. S. Air strikes. Isis is also surrounded tonight in the city of tikrit by iraqi troops fighting alongside shiite muslim militias. Holly williams is in baghdad for us tonight covering the war on isis. Holly, this isnt the end of isis by any means, is it . Reporter no, scott. Isis is unquestionably still a threat. Isis killed at least 10 people in a wave of coordinated car poms west of here in ramadi on wednesday, and isis is still hanging on in tikrit more than 10 days into that iraqi offensive in the city. On the other hand, though, isis has been weakened and contained by u. S. Led air strikes. U. S. Officials say more than 8,000 isis fighters have been killed by those strikes, and weve seen the wreck annualage of buildings and armored cars used by isis and then destroyed by the air strikes. But actually destroying isis will require Effective Ground forces because you cannot bomb them out of cities without causing massive civilian casualties. And those forces simply do not exist in most of iraq where instead theyre relying on a patched together army of some government soldiers, lowell tribesmen and shiite muslim militias. And, scott, so far, theyre making very slow progress. Pelley Holly Williams covering the war on isis again for us tonight from baghdad. Holly, thank you. In a tragic irony, an iraqi man who fled the killing in his homeland was shot to death last week in dallas. Today, a teenager was arrested for his murder, and Manuel Bojorquez is following this. Reporter this is video of Ahmed Al Jumaili as he and his family walked outside their dallas apartment a week ago thursday. It was the first time aljamaily had seen snow, and the last moments of his life. His wife, zahraa altaie, was there when someone opened tire. I think it was fireworks or Something Like that. Reporter until you saw him. Reporter al jumaili had scaebed the violence in iraq after saving up a years salary to reunite with his wife here. He had been in the u. S. Only three weeks. Mohammad altaie was his fatherinlaw. Reporter a safer place. Surveillance video caught four young men leaving the scene that night. Police say one of them, this 17yearold, was the shooter, and that he did not know al jumaili or his ethnicity but may have chosen him at random as paypack for an earlier shooghtd. The teenager admit he was there but denies pulling the trigger. Reporter police say more arrests are possible. Scott, theyre looking into whether the three other men who were seen leaving this apartment complex the night of the shooting should also be charged. Pelley Manuel Bojorquez in dallas. Manuel, thanks very much. And now on to this. Two years ago today, a littleknown cardinal from argentina was elected pope and became one of the most popular religious leaders of our time. Now in an anniversary interview with mexican television, francis makes some surprising revelations. Heres allen pizzey. Reporter by his own account, he enjoyed his first two years as pope with one big exception the only thing i would like, francis told a mexican tv interviewer is to go out one day without being recognized for a pizza. But he doesnt think hell be in the job for more than five years. Its like the psychology of the gambler who convinces himself he will lose so he wont be disappointed, francis said. And and he wins, is happy. The pope also spoke out on one of his trademark causes, what he called the painful problem of illegal migrants. On a personal level francis has said he considers travel a penance, but he already has half a dozen trips planned, including to the u. S. Given his first two years dont be surprised if theres a pita penciled in there somewhere. Allen pizzey, cbs news, rome. Pelley edciegz Officials Say that campus racism is on the rise so, whats being done about it . And the terrifying moment a skier was buried alive when the cbs evening news continues. 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As these may increase the risk of serious side effects. Ask if botox® can help calm your bladder. Visit botoxoab. Com to find a botox® urology specialist. Pelley the Fraternity Closed by the university of oklahoma this week has hired attorney stephen jones, who defended oakes Oklahoma City bomber tim mcveigh. He said students rights must be protected. Two members were expelled after a racist video and all of this got us wondering about Race Relations on campus these days. Heres what Elaine Quijano found out. Reporter the disturbing racist videos at the university of oklahoma may be shocking, but for many, not surprising. According to the department of education, the number of racial complaints reported on College Campuses has increased from 555 in 2009 to 939 last year. The journal of blacks in Higher Education has chronicled campus racial incidents on its web site for the last 20 years averaging about 50 a year. Despite intolerance on campuses black coeds across the country launched this internet campaign. Its called i too am. You felt really alienated when you first arrived here . Yes. Reporter New York University sophomore devan worth helped organize their campus campaign. A lot of my interactions were with white students who didnt understand my experience. I had to teach every one how to treat me like a person honestly. It is a troubling trend. Reporter university of maryland professor julie park said her study on campus racial climates shows 48 of white students say they had at least one close friend of another race compared to 74 of blacks, 92 of latinos, and 84 of asians. We found that those students who went to more diverse institutions tended to have higher levels of close interracial friendship so it really speaks to the importance of universities doing their job to attract diverse student bodies in the first place. Reporter at n. Y. U. , devan worth says the administration is listening to their concerns. Thats the hope of many students across the country chanting for change. Elaine quijano, cbs news, new york. Pelley still ahead, Steve Hartman on the road. But when we come back, a ride on the wild side far off the road. Were on a mission, a mission for underwareness, a cause to support the over 65 Million People who may need the trusted protection of depend underwear. Join us. Drop your pants for underwareness and show off a pair of depend. Because wearing a different kind of underwear, is no big deal. Support the cause and get a free sample of depend at underwareness. Com. Working on my feet all day gave me pain here. In my lower back but now, i step on this machine and get my number which matches my dr. Scholls custom fit orthotic inserts. Now i get immediate relief from my foot pain. My lower back pain. Find a machine at drscholls. Com in my world, wall isnt a street. 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Avalanche pelley an avalanche swallowing an australian skier in the swiss alps. Before everything went black james mort held his ski pole high to help rescuers find him and within minutes friends were digging him out, and hes okay. A miraculous met morph sus. Humans turn into butterflies. Steve hartman on the road. Op 40 grand on a new set of wheels, then. Wham a minivan tbones you. Guess what your Insurance Company will only give you 37thousand to replace it. Depreciation they claim. How can my car depreciate before its first oil change . You ask. Maybe the better question is why do you have that Insurance Company . With Liberty Mutual new car replacement, well replace the full value of your car. See Car Insurance in a whole new light. Liberty mutual insurance. Toenail fungus . Dont hide it. Tackle it with fdaapproved Jublia Jublia is a prescription medicine proven to treat toenail fungus. Use jublia as instructed by your doctor. Once applied jublia gets to the site of infection by going under, around and through the nail. Most common side effects include ingrown toenail, applicationsite redness itching, swelling, burning or stinging, blisters, and pain. Tackle it ask your doctor now if jublia is right for you. Ufferers. One tried the newest allergy spray which could take several days to feel the full effect of relief. The other took claritind which starts to work on allergies with nasal congestion in 30 minutes. The moral . Nothing works faster than claritind. Why are all these people so asleep yet im so awake . Did you know your brain has two systems . One helps keep you awake the other helps you sleep. Science suggests when you have insomnia, the wake system in your brain may be too strong and your neurotransmitters remain too active as you try to sleep, which could be leading to your insomnia. Ohh. Maybe thats whats preventing me from getting the sleep i need talk to your doctor about ways to manage your insomnia. Fact. Fastacting advil is designed with an ultrathin coating and fast absorbing advil Ion Core Technology stopping headaches and other tough pain. Fast. Relief doesnt get any better than this. Advil. Pelley weve been following the brave journey of chris rosati as he lives with and in spite of the neurological disease a. L. S. We watched him give away donuts and honor kids for random acts of kindness. Goodness only knows what hes up to now. Steve hartman is here on the road. Reporter its always been a mystery to me how someone not long for this world could care so much about it. Even now his voice almost gone chris still has a lot to say about how to make the world a better place. His latest revelation is about the butterfly effect. The butterfly effect this idea that a single butterfly flapping its wings on one side of the dwhroab can in theory, start a hurricane on the other. Its a physics concept but chris wondered if it could be applied to kindness as well. Reporter a few months ago he decided to test the theory at this diner in his hometown of durham, north carolina. He saw two girls at the table next to his and gave them each 50 with one very simple instruction do something kind. Reporter that was the end of it . Until . It included pictures from a village in africa with People Holding signs that read, thanks a lot for spreading kindness chris rosati. The two girls responsible were 13yearold kate cameron and her 10yearold sister, anna. They say they couldnt believe it when a stranger gave them each 50. You didnt want to let him down. No. That makes you want to do something good with that money. Yes. Reporter the girls say they already knew about this illage in sierra leone where their dad had worked in the peace corps. They knew the people there had been working hard to fight ebola so the girls paid for a feast to help them celebrate being ebola free. They said it felt great to help. It inspired me. Would definitely encourage other people to do it. Reporter now that its proven what, do you do . To that end, last month, chris rosati, who has already done so much for north carolina, launched his latest campaign. cheers he told these screaming fans his plan to give out hundreds of little butterfly grants, 50 each, to any kid who wants to start change the world. A hero comes along reporter america, get ready for a hurricane. That a hero lies in you applause reporter Steve Hartman on the road in durham, north carolina. Pelley be the change you want to see. Thats the cbs evening news for tonight. For all of us at cbs news all around the world, im scott pelley, and ill see you sunday on 60 minutes, good night. Captioning sponsored by cbs captioned by Media Access Group at wgbh access. Wgbh. Org people wanna know, why has my high efficiency washer been saying 7 more minutes for 25 minutes . The problem may not be with your machine but with your he detergent. This detergent says its made for high efficiency washers, but look at all these suds that can add up to 25 minutes to your wash cycle. Introducing new tide he turbo with quick collapsing smart suds™. It helps save time and water. And tide delivers 6 times the cleaning power. Get a money saving coupon for new tide he turbo at tide. Com welcome to Fashion Police. So little time. What is happening to Fashion Police . Now Kathy Griffin is out, 13 days after Kelly Osbourne walks. Fashion police is definitely in crisis right now. Why kathy really left. And who is filling in now that the panel is down to two. Then, were with the gang from empire. The shows soundtrack topple madonnas album . She will always be the queen. I better get to singing. I need a track. I need a grammy. As the president and first lady hit hollywood. Thats pretty good. We spent the day with lucky magazines editor and chief. How does it feel to be the anna wintour of the digital age . Crazy day. Plus, cybill shepherds new