chest. she was rushed to a hospital. her condition is not released. police released a group of male teenagers. no arrests have been made so far. anyone with information on the shooting is asked to call san francisco police or tex information to tip 411. police in oslo have filed preliminary charges of terrorism against the prime suspect in yesterday's bombing and shooting spree. the death toll stands at 91 in what police industry as a homegrown terror attack. anders behring breivik is cooperating with investigators, who want to know why. dan ashley reports. >> the explosions shattered the city. >> i heard a big -- they arrived. they fired. people were in the street injured. >> the streets carpeted with broken glass. windows blown out. smoke rising from the center of town. >> you could actually smell the burning from the glass. >> it looked like a war zone. there was people running around with blood from the head. it was kind of panic. >> bystanders raced to help the injured. worst hit a government building, home to the prime minister. luckily he was not there. also damaged the headquarters of a tabloid newspaper, as well as smaller buildings here by. inside those buildings, the dead. and those too badly wounded to get out. rescue efforts last into the night. while everyone else in oslo was warned to stay away from the downtown area. then two hours later, on an island less than an hour away from the capital, a nightmare of a different kind. a man described as tall and blonde, who police linked to the earlier bombings, opened fire on a camp for teenagers learning about politics. people fled, jumping into the water trying to swim away. when it was over dozens of bodies were screen along the shoreline, some floating in the water. dan ashley, abc7 news. >> the prime men center is visiting the camp today. the suspect had anti-muslim views. they are looking into the possibility of a second shooter. many survivors have life-threatening wounds. it's the world's deadliest tear ortiz attack since the 2004 madrid train bombings. 14 residents after walnut creek apartment building are in temporary housing units at their apartments burned to the ground last night. blitz are saying it was accidental. it could have been far worse if not for the quick action of one man. we report from the scene. a lead up in the unit up here was yelling oh, my god, help. oh, my god, help. >> he was visiting his aunt when he heard the screams. this was video of the fire as it raced lou the buildings. he helped evacuate the residents with the help of a passerby, starting with the screaming woman before taking the video. >> we managed to get her out of house and went in with fire extinguishers to get it out. it spread too much. it was spread into the walls and made the determination we need to go in the back. >> this is hd video showing fire as it consumed the apartment building. down below caldwell said with thick smoke blinding up and three others who came to help, they went door to door. >> we banged on the doors and win do, made several different passes. >> one woman needed a wheelchair. >> we were able to get her into her wheelchair and picked it up and kind of airlifted her out, carried her up the a stairs and over the gravel and were able to get her out. >> everything got out without injury. she is a neighbor. >> we saw the flames coming out quite high over the trees. we came down here and there were old people wandering around in their underwear barefoot just look completely lost. >> thirteen residents have been displaced. at this point we have no reports of injuries to fire personnel or to residents. >> all 13 were helped into the advance and taken to a red cross shelter nearby. fire investigators have determined the fire began in the apartment of the woman that johnathan caldwell first heard screaming for help. they are ruling the fire an accident. abc7 news. two men are expected to be arraigned on monday on felony charges related to the march 31st breath of giants fan brian stow at dodger stayed jump. the original suspect police say now was not involved. we explain how police found the new suspects. >> the process worked. one individual has been exonerated. two others have charges filed against them. >> los angeles city leaders patted themselves on the back while admitting they made a mistake. their original suspect, geovany ramirez, is in the clear. two new suspects, of are now charged with brian stow's savaged beating. >> what the investigation speaks to is we do right thing, even when it's the hard thing, even when it's difficult. >> police came to this neighborhood and arrested sanchez. a few doors down they found sanchez's sister, doreen and marvin norwood. >> i feel it's the second time they are wrong. >> investigators insist not this time. they believe louie sanchez, who has tattoos on his neck, and norwood, beat stow outside dodger stadium in mark. both men have extensive criminal past which include prior arrests for violence. but enrique ramirez was never charged with the attack but yet he remains in custody for a parole violation. >> i'm hoping it is the correct people. it's playing an lot of people's emotions. we want to have that released, that they are caught. >> they remain caution you shallly optimistic about the arrest and instead choose to focus on the 42-year-old's possible. at the hospital he tried communicating with a nurse. >> she said good morning, brian, and he was wide awake and he said good morning. she wasn't believing what she saw so she had another nurse come in and he was responding. >> to give you more insight into the injuries, these are the charges documents. they are accused of cutting his tongue and disfiguring his face. both men are charged with assault and mayhem. bail is set at half a million dollars. in san jose, lisa, abc7 news. >> police think they have the gun that was fired at the place in a foot chase in the bay view district last week. it's the gun seen in an amateur video here and was taken from the scene. they have offered a $1,000 reward for his recovery. they also offered a theory as to how the suspect, a 19-year-old out of seattle, managed to shoot himself in the head during the gun battle. >> apparently the office he shot, his the suspect in the leg so imagine, if you would, an instant hamstring pain pull would cause the person to lurch and the gun entered the right side of the neck and lodged behind the cheek. >> police say they don't know if harding shot himself by accident or on purpose but the type of bullet that killed harding was .380 caliber which police say could not have come from a police-issued weapon. a man accused of stabbing two people in san francisco's richmond district is under arrest thanks to a about good samaritan. it happened before 9:00 last night. a fight at the dirty trick saloon went out into the street and that's where he was stabbed. both victims are being treat ted hospital for nonlife-threatening injuries. investigators say it began with a argument that turned into a fight. this morning the youngest son of arnold schwarzenegger and after a bodyboarding accident. he was injured last weekend. the 13-year-old suffered a collapse lung and broken bones. abc7 obtained the 911 call made by his mother, maria shriver. >> what is the injury. >> a boogie board accident and can't move off the beach, maybe broken ribs. >> as far as you know is he awake and breathing. >> yeah, but he can't move. he's having trouble breathing. >> they issued a joint statement saying while it has been a very scary week, christopher is surrounded by his family and friends. he's a brave boy and is expected to make a full recovery. a ten foot call puppet that was stolen was recovered. it was in the back seat of a car that was reported stolen on wednesday. the torso dressed on a white robe was on the roof. the woman spotted the puppet yesterday in a car near her home and notified police. the police only stole personal checks from the car but the gandhi puppet was intact. the owner is a traveling peace activist and a schoolteacher who exhibits it at parades and peace rallies. coming up next gays in the military. the struggle is finally coming to an end and what cautioned nearly two dozen people to get stuck on ♪ [ male announcer ] it has an hd webcam for flattering video chats, awesome audio, and lids that switch to match your mood. but mostly it helps me keep an eye on my boyfriend. even though he doesn't know he's my boyfriend. yet. [ male announcer ] powered by the 2nd gen intel core processor family. not just smart. visibly smart. get an inspiron 15r with 6 gig memory and 640 gig hard drive for $599.99 at dell.com. >> president obama has ended the ban on gays serving openly in the military. he signed the repeal of the don't ask don't tell policy. he said military effectiveness will not be affected by overturning the ban. the decision was the end of a nearly two decade old struggle for a commander with a legal battle to stay in the service after coming out after 19 the 3. >> it's a historic day for me personally as well as the country. this is the last hurdle in the series of many hurdles we've had to go through over the last 17 years to repeal don't ask don't tell. now we have to wait 60 days. >> she's right. it will officially go into effect on september 20th. they will use the next two months to iron out legal and technical details like housing and benefits. a 21-year-old man who was found headfirst it in a storm drain said he was not drunk. he claimed he got stuck early thursday morning while trying to grab his cellphone that was dropped down a manhole by gang members after they robbed him. then he got stuck. he spent about 40 minutes in there yelling for help before anyone noticed where the voice was coming from. eventually four firefighters pulled him out of there. police say he had been drinking but was not impaired. >> the commuter rail improved by the voters in 2008 is facing new delays and higher costs. the cost of the so-called isn't that right train is now estimated to be $45 million more than anticipated. in addition, it may be next year before the agency gets the budget it needs to start service in fragile environmental areas that. could delay work until 2016. a roller coaster is going to reopen today after stranding 29 riders last night. 24 people had to be rescued from the c. screaming ride last night. a pack pack hit the tracks and stopped. everyone was brought down safely by firefighters. there were no injuries. abc7 is owned by dismovement i have been on that ride numerous times and no one ever dropped a backpack when i was doing it. we had a lot of fun on the ride. >> that's scary. that's the one that goes upside down? >> it does. it's a wild one, california screamin. >> good morning. we are starting off with coastal clouds. as we head outside, looking at numbers in the 50s back home. continuing to cool around the bay today but we are going to go in the other direction tomorrow. the forecast is next. >> all right. also next a lot of yapping in the bleachers between fans and that guy, milwaukee outfielder joininger -- nyjer morgan. we have that coming up in sports. tag, you're it! ♪ would you like to be my friend? ♪ ♪ i can run just like the wind ♪ i will hide up in that tree ♪ no one will ever find me ♪ wish this day would never end ♪ ♪ would you like to be my friend? ♪ ♪ everybody's trying hard to catch me ♪ [ sneezes ] [ female announcer ] only kleenex® brand has sneeze shield in all its tissues to help catch sneezes in their tracks so kids can pass on the fun of being a kid. sneeze shield your kids wherever they go. now in new convenient on-the-go packs. >> the bay bridge, it's a pretty clear morning. we don't have the low fog that we had earlier in the week. lisa is here to explain if it will be coming in later or what the deal is. >> it's around the bay. the stratus is pretty much into oakland, not in the livermore valley or concord but it will move into the bay locally in the next couple areas and provide the cooling again today. as we head outside, sun coming up 6:06. setting 8:26. deck of low clouds and fog at about 1800 feet. that will provide mother nature's air conditioning throughout the bay. yesterday still sticky and pretty warm around fairfield and vacaville. 90s there this morning. starting out upper 50s in oakland and mountain view. 61 redwood city. and antioch a west wind 29 miles an hour. a little breezy there and that will allow for cooling to head your way this morning. we are looking at the highlights this morning. definitely featuring more of the low clouds and fog with the cooling throughout the bay. but by tomorrow the other direction. we will look for some slight warming and then we will look for a pretty good warming trend, but not until the middle of the week which takes temperatures well above normal. that's the case for much of the country except of course here the left hand corner of the country where trough after trough continues to deposit the sea breeze, the low clouds and fog. for today a little bit further cooling around the bay area. we get to enjoy that today. or if you are waiting for the warmer air, it will be here. a little piece of it tomorrow. today low clouds and fog not quite making it into the valley. they will be retreating and look for the typical sea breeze up to 15, 20 miles an hour this afternoon. still clouds along the san mateo coast with plenty of 70s around the bay. more comfortable 80s in the inland valleys. still cool for southern california, 9. yosemite heat to go the 81. 83 in northern sierra with numbers in the 90s for sacramento. and saratoga yeah, and 73 sunyvale. peninsula, stuck with the clouds again and 60 in pacifica. redwood city at 3:00 72 degrees and san francisco coming in cooler than average at 63 today. in the north bay look for 76 in petaluma, 90 in clear lake. feeling like summer there. on the east bay just mid-60s for oakland. nice afternoon with 73 in fremont. temperatures today quite comfortable in our farren land valleys with 80 pleasantville and danville and 82 concord. 66 watsonville and some sunshine with 63 in monterey. here's the accuweather seven-day forecast. numbers in the mid-80s inland. looks like the heat will hold from wednesday, thursday and we will see maybe some long-awaited warmth. if you like it hot you will like the end of the week. >> lisa, thanks very much. in sports the giants and ryan vogelsong to the mound against the milwaukee brewers at at&t park tonight. trying to even the series in what could be a playoff preview. last night the brewers beat the giants 4-2. here's the highlights of this morning's sports. >> good morning, everybody. the first place giants welcomed another first place team, central leading milwaukee to town. the challenge for the giants, as it it is always these days, scratch out runs against shaun marcum. the newest giant, jeff keppinger, make his first start. and johnathan lucroy, base hit, one run in. cody ross a missile home. eli whiteside can't handle it. yuniesky betancourt in and the bruce are up 3-1. the third, crawford deep in the hole to get former a mark kotsay. and aaron rowand gets all of it. a solo jack. giants down 4-2. the guy in the jacket who is ecstatic and, oh, all that food. sorry, dude. oops. my bad. the crowd was really into this fame, openly late yelling at center fielder nyjer morgan, who runs down this ball and then taunting the crowd. a little hook'em horns gesture. still yapping. brewers win it, 4-2. a's in new york where there's still lots of love for the former yankee hideki matsui. in support of cahill early. a's up 2-0 in the second. things went terribly wrong after that. former athletic nick swisher, three-run bomb. he had five rbis. yanks with five runs in the second and nine more in the third. a grand slam. mark teixeira, ten earned runs in just two innings for cahill. the yankees beat the a's for the 11th straight time, 17-7. more trouble for the dodgers. a judge rejecting the team's proposed $150 million bankruptcy financing plan. the judge told the franchise to work out a lone with major league baseball. the dodgers had previously rejected baseball's offer, refuse to go deal with bud selig >> no news, not necessarily bad news on the nfl labor front. there was news they might vote on the bargaining agreement yesterday. it did not happen. the funeral of the wife of patriots oner, bob craft, they said they would not make labor announcements respect to to the of crafts until monday. but the negotiations included some things never discussed before. >> when you are going through a deal like we are going through right now, you can't give us a timeline to agree on something that never was even talked about. so that's why you see the twitter for guys that going off mad, and rightfully so because you see it like your intelligence is insulted. we are going to take our time and do the right thing to make sure we educate the rest of the players before a decision is made. so while the owners are waiting on the players and the fans are waiting on both of them, there's another group affected by the lockout. undrafted rookie free agents, guys like cal ross. for months he's working out with a group of former college and current nfl players, all in hopes he's going to get a call for a tryout. the longer the lockout, the less ross has a chance to get a fair look for nfl teams. >> there's a lot of already veteran free agents out there, as well. there's a chance that, you know, the teams may want to go for them because they are already polished, they have been in the league for a while and they know what to expect whereas a guy in my situation coming straight out of college. but the biggest thing for us is going to be challenging. we've just got to not get swayed by emotions and circumstance and stay grounded and be in control and control what we can control which is attitude and effort. >> there's a new man at the top in the tour de france. leader could not keep pace in the mountains, day 19, final day in the alps. the freshman holding up a -- holding hem off. but the new leader andy schleck. the british senior open, big day for american lee, the approach on 15. this is right on the money. hits the flagstick. he birdies the hole and 7 under. part of a three-way tie atop the leaderboard heading to the weekend. that is a wrap on morning sports. mike shumann will be here with all the highlights. have a great weekend, everybody. i'm larry beil. coming up next at 5:30, debt talks breakdown in washington. how everything fell apart. with the deadline fast approaching, can they be put back together today? deep discounts on dining and shopping, how one local city is trying to keep you an >> president obama has summoned canningal leaders back to the white house after emergency debt limit talks after yesterday's meetings came to an abrupt hauled. john boehner stormed out yesterday saying not enough is done to cut entitlement programs. the republican leader also refers to the president's plan to eliminate tax loopholes and deductions as tax increases. >> first they insisted on raising taxes. but secondly, they refuse today get serious about cutting spending and making the tough choices that are facing our country on entitlement reform. >> taking down to an august 2nd deadline when the government will default on its debt's payment. >> on monday the milbrae school board will decide whether to put a second measure before the board. they already approved measure x in 2008 to repair rest rooms, upgrade fire alarms and require access improvements for the disabled. those are wrapping up. the district is considering putting a second $30 million bond measure before district voters in november. this would renovate classrooms and renovate a cafeteria and improve electrical systems. it will raise property taxes for $95 a parcel and need 65% approval of voters to pass. it's the liquidation of borders bookstores. it's now underway. we report on the demise after once mighty retailer and how mom and pop retailers are reacting >> the surest way to aare a tract new customers is to go out of business. at noon 36 people were standing in line at borders liquidation sale in palo alto. >> i'm getting between 30 and 40% off on the toys. it's been great. >> the last year borders made a profit was in 2006. today it began closing all 399 stores. >> we do buy a lot of stuff out of this store so we are sad to see it go. >> the emotions surrounding the boarders bankruptcy are a little more complicated when you poke around these shelves. just six blocks away is this classic independent bookstore." herbert mason bell started his store in 1935. mr. bell's wife and daughter now run the store. they were worried when borders arrived 15 years ago. >> when they came to town, we didn't know we would live them out and a number of our friends didn't. >> but they say the demise is no reason for celebration. people will be out of jobs and book publishers everywhere have lost another outlet. big box and independents face a common enemy, the electronic revolution. >> people are buying books online, but more than that, i think it's the electronic books, the e-books. >> the explosion of e readers like kindle and the popularity of ipads have many book lovers trading in tradition for the ease of downloading. >> for most general-purpose materials it's fine as an e book. >> a new generation and new technology have changed the rules when it comes to survivalful the fittest, the book battle is on. >> if you want the copy that looked like the one your grandmother read two, you are not going to get it by downloading it. >> borders is closing stores in september. bells is open 36 years and is still open for business. abc7 news. >> shops and restaurants in concord are trying something new to keep their customers from going out of town. they are enticing them with deep discounts with savings up to 90% for those who shop and eat close to home. abc7s laura anthony has more. >> the city of concord has cooked up a new way to bring local customers in the door. it's a website called try it local. the idea, deep discounts to customer who buy prevailed vouchers online for everything to the meal. and merchandise from area retail stores. >> these are offers for certain length of time. try it local offers are for 48 hours and after that thyme then everyone who buys the deal will get an e-mail with a coupon. >> that's where the future is now. >> the owner of this store, his offering, $30 of food with the purchase of a $15 voucher. >> we track all our advertisement and we will see the return on how we do. i tell you, if it's one extra person, that's a success. >> each deal is available for purchase for two days. once that period ends, the customers who purchased the voucher can download it >> there's lots of different marketing type coupons out there, living social, group i don't know, -- groupof and many have more than one location. we thought we would give it a trial. >> it will feature one more deal every monday. the chamber of commercial is marketing it on social networking sites like facebook and twitter. a direct link can also be found on our website, abc7news.com. in concord, laura anthony, abc7 news. >> lisa is here with a look at the forecast. a real hot summer was here just momentarily this week. >> i know because the fog really brought in the cooling. i was out in the east bay yesterday and boy was it still hot around vacaville. right now we are looking at a little bit in the way of clouds out there. more to come, more cooling today, but not the entire weekend. the forecast is next. >> also ahead the redevelopment of an aging train station that of an aging train station that could put new life into an e e e i ate breakfast and got heartburn, third day this week. so i took my heartburn pill and some antacids. we're having mexican tonight, so another pill then? unless we eat later, then pill later? if i get a snack now, pill now? skip the snack, pill later... late dinner, pill now? aghh i've got heartburn in my head. [ male announcer ] stop the madness of treating frequent heartburn. it's simple with prilosec otc. one pill a day. twenty-four hours. zero heartburn. no heartburn in the first place. great. >> welcome back. looking out from our emeryville camera and i think i see mist and i see clouds. that's not surprising because lisa just told us they were going to be here today. how long are they going last and how far inland is that fog going to get? didn't get all the way to antioch yesterday. a hot one there. if you were looking for the hot stuff. but cooler on the coast for sure. more from lisa in just a little bit. this morning angel island state park will officially dedicate the centennial wall to honor the immigrants who passed through a hundred years ago when it was an immigration station. they will have an 11:00 a.m. deadgation ceremony. the centennial wall will honor more than 350 immigrants. angel island will remain open as opposed to other state parks but it will likely lose seasonal help under park cuts. there's a new push for donations to keep hiring seasonal workers to help it look as good as it possibly can. lisa is with us now. it will be windy there for the ceremony i'm thinking. >> you got that right. sunshine on the way, but the clouds are filling in and even the mist and drizzle at thexd coast. a peninsula and san francisco and oakland waking up to cloudy conditions with 1800 feet deck of marine clouds. here's a pan around the embarcadero. you can see it is a gray start downtown with temperatures in the 50s, upper 50s for the most part. good morning, fremont, 57 for you, as well as mountain view, and 56 in san jose, 55 on the coast with low 60s out toward antioch. finally the cooler sea breeze reaching far inland, allowing for more cooling today and slight warming around the bay tomorrow. minor ups and downs the next several days. so it's not looking like any big changes until most of the work week is over. here's the reason why. we've had trough after trough, allowing for temperatures to be a little bit cooler than afternoon. here's the next one on the way. we are sort of between systems here. that will provide the sea breeze once again today and allowing temperatures to just stay capped into the mid-and upper 80s around the bay and even into the delta today. the clouds will continue to retreat back to the coast. don't look for a lot of clearing here around ocean beach. numbers making it into the 60s but more widespread 70s around the bay. a couple 8 #* -- 80s as you head south and east but temperatures below average once again. you head into the valley and it's hot, 99 fresno, 104 palm springs. but notice from the north coast all the way down into san diego, we have temperatures pretty people pratt -- temperate around the bay and the coast. low 70s from sunyvale. low 80s here. look for a sunny afternoon. 71 san francisco. afternoon sea breeze here, up to 20 miles an hour. golden gate park still cloudy skies there. 79 sonoma. near east bay plenty of 60s and low 70s around union city. head inland, mild afternoon. concordat 82. up by the delta we have low 80 #* 80s. we have the minor ups and towns the next several days. that includes tomorrow. the numbers should come up a few degrees. notice throughout monday, tuesday, wednesday, 60 at at the coast, 07s around the bay, and mid-80sen land and here comes summer. the hot summer weatherby the end of the week. >> what exactly is average? we are below it. what is normal. >> we would see low 90s in the inland valleys, more like a 35-degree temperature spread from the coast to the inland valleys. >> looking toward the low 90s down the road, not that i'm holding to you a 14-day forecast all of a sudden, but will they be staying for a while or a roller coaster? >> looks like they might stick around a little bit. that wouldbled into early august. about time. >> yeah, it is about time. thanks very much. west oakland was once a thriving neighborhood of middle class families. today it's better known for high crime and shuttered homes. but there are signs of new home in oakland. a lot of people are looking to an old train station to breathe new life into that community. >> when the southern pacific train station opened in 1912 on 16th street, it was a bustling and grand gateway to the west. today it it it is a relic of a e era. it was a important place in least lives. >> it was the end of the transcontinental railroad, the artery that linked the east coast with the west. trains would arrive on the lower level and passengers walked upstairs to waiting trolleys that took them into san francisco or the east bay. >> you had the great migration from the south into this area, but you also had the japanese internees coming back through that station and eastern europeans. >> amtrak used it until it was damaged in an earthquake. we are a couple blocks away from where the cypress freeing collapsed. but when they had to build it somewhere else, that meant uselessness for this station. now there's hope it will be a new inspiration for a landmark. >> because it's on the historic registry, we were finding twice use the buildings. >> when the property was for sale the community asked me to really be sensitive to potential developers who would make that building be a community resource in the long-term. >> the station and the land around it was purchased in 2005 by a housing developer. the organization has promised to make the old station the center piece of a neighborhood of more than 1200 homes it plans to build. >> i think that when they saw it it was an opportunity to preserve an asset for the community. you know, it's been a while in the making but i think we are ready to move to the next step. >> that next step includes coming up with potential uses for the station and for the grounds. thanks to a hollywood makeover, people will be once again allowed into parts of the building for limited use. hbo used the site for filming of an earnest hemingway biopick. and the restoration improvement for improving the 16th street station or rail is mindful of the past, but keeping an eye on the future. >> from this point going forward, i'm just hoping that the same sort of rhythm that you hear from trains, the same sort of buzz, that same sort of energy that you get when you go to a really active transit center that's correct that energy will be the kind of energy we will have here. >> in oakland," cecilia vaga, abc7 news. >> next week they will open their doors to ideas that they hope will shape the future of the project. find out about that at abc7news.com under "see it on tv." don't go away, 7 on your side is next. >> the water department is replacing meters at all homes in san francisco and it could damage your plumbingngngngng ♪ [ male announcer ] it has an hd webcam for flattering video chats, awesome audio, and lids that switch to match your mood. but mostly it helps me keep an eye on my boyfriend. even though he doesn't know he's my boyfriend. yet. 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[ male announcer ] half a days worth of fiber. not that anyone has to know. fiber beyo recognition. fibeone. a few minutes as we look at the live picture from atop the studios here near the embarcadero. we have a lot of clouds. they around going to leave in a big hurry, at least not near the coast. cooler than it should be. warmer temperatures coming up. not this weekend, though. lisa will explain all of that coming up in a few minutes. what if a public works project caused damage to your home and then you were told you had to pay for it. that's happening in san francisco. the city is replacing water meters at each and every home in san francisco and ice caused damage to plumbing that homeowners may have to pay for. here's 7 on your side's michael finney with more. >> this 77-year-old woman, helen, had no idea there was any problem in her san francisco home until out of the blue a knock at the door. >> they came to say they had broken the pipe and i would have to get a plummer out. >> unbeknownst to her a city contractor just installed a new water meter for her house, and it caused her water pipe to burst. they said she had no running water, she would have to call a plumber and she would have to get it fixed and pay for it herself. >> you couldn't do anything. >> helen had to rush to find a plumber and it wasn't cheap. $4,200 to break open the sidewalk, install a new pipe and poor new concrete. >> thank god i had the money. it's not like you can do without water until next month. she filed a claim demanding to be reimbursed. the city rejected it but turned it over to their contractor, bmi meter services. after that the case stalled for weeks and then months. >> i got the idea of calling channel 7. i didn't know who to turn to. >> she did call us and we found out this was much bigger than helen's case. >> this is about a few-year project to update all the water meters in the city. >> the san francisco water department is replacing all 177,000 water meters in the city with these new wireless models. the department admits the installations can cause pipes to burst. in fact it's happened at 36 homes so far. helen's was one of them. >> what tends to happen is as you set up the water it causes a slight ripple or shock in the system. so in the case of the pipes are a little score rowed or they are very old, that shock could cause the pipe to burst. we've had 36 case where's it happened. >> and the water department said unless the contractor did something wrong, homeowners have to pay for the repairs that's because types tend to burst only if they are in poor condition. >> the homeowner is response i believe for the upkeep of their property. >> they say pipe breaks are relatively rare. so far bsi has installed 52,000 meeters and fewer than 1% resulted in broken pipes. still, there are 125,000 more homes to go and the department concedes some could be damaged. >> and we have to look at every single case to see whether it's the homeowner's responsibility for the contractor is at fault. >> and joe intends homeowners should not have to foot the bell. >> if many pipes have already burst, who is to say that your home is not next. they should at least give them the option to opt out. >> so far five homeowners, including helen, have filed claims for burst pipes. all were turned over to the contractor. another six claimed the meter work caused other damage such as broken toilets. they declined our request to sit down for interview saying it's not our practice to comment regarding individual teams. we treat claims seriously and have a well-established process in place to respond to etch and every claim. however after we got involved, helen got another knock on the door. >> i got my full payment. i was so happy it was unbelievable. bsi did pay her the full $4,200. >> bsi would not say whether or not it's paid for damages in other cases. however, we will be following up as the work continues on this project. now if you have a problem with the new meters, let me know about it. go to abc7news.com. i'm michael finney, 7 on your side. and coming up next, a bay area mom who hopes to change thousands of lives in africa with her blog. it's time to rethink pet food, how it's made and how it keeps your pet healthy and active. innova is the leader in holistic pet food made with natural high-quality proteins, whole grains, and farm-fresh fruits and vegetables like apples and carrots to give your pet more out of every ingredient. and we make innova the way you'd make it, with everything they need and nothing they don't. innova is pet food made right, so you can feed them right. find it at your local pet store. >> she are the winning numbers from last night's drawing. nobody picked all six numbers, which doesn't mean you didn't win something, just means you didn't win it all. tuesday's night jackpot estimated at $63 million. a bay area mom is about to go on a trip that could change her life, but she's hoping it will change the lives of millions of other women living in africa. abc7's johnathan bloom reports. >> amy graff is getting ready to fly halfway around the world. she will need a jacket, anti-malaria pills, and a laptop. >> we are going to see africa through the lens of a mom. >> amy is a mom blogger. she writes for several websites and she's one of ten selected by oneprofit.org to go to kenya and see how moms handle raising kids in a develop nation. >> people are so honest and real and raw. >> for one week she'll follow kenya moms who are trying to raise their children while dealing with the the hardships of hunger and disease. >> i don't think anything can prepare you for seeing a child who hasn't, you know, eaten in a few days or he was suffering from a's or malaria. >> but amy is opening to see the other side, the help that kenya families are getting from u.s. government aid programs. >> we want to help bring those stories alive and let other people know about the successes that are going on in africa. >> the goal organizers say, is to motivate moms to reach out to their lawmakers about protecting the one percent of the federal budget that goes to those programs. >> that's kids against pneumonia and diarrhea. if they have diarrhea here you go to walgreens and buy some pedialite. in kenya, that can be a death sentence for them. >> for amy, she has to spend a week away from her own kids. >> i think it will stick with us for the rest of our lives. >> she'll have to fly for 18 hours. once there she only has six days on the ground. she plans to blog every single one of those days and for weeks after she returns home. in san francisco johnathan bloom, abc7 news. >> we have a link to the blog. abc7.com under "see it on tv." here's what has to be the feel-good story of the week. it happened in the arizona diamondbacks game against the brewers. a d back foul came away with the foul ball. you are not seeing it. it only works if you have the video. leaves a younger one in tears but a great display of empathy, the youngster turned around and gave the ball to the little boy. he was rewarded with an autographed bat and got to throw out the first pitch in last night's game. being turned into a hero. and a homegrown terrorist strikes in norway. dozens ever dead and children. and at home, a devastating fire can i eat heart healthy without giving up taste? a man can only try... and try...and try. i heard eating wle grain oats can help lower my cholesterol. it's gonna be tough...so tough. my wife and i want to lowe our cholesterol, but finding healthy food that tastes good is torturous. your father is suffering. [ male announc ] honey nut cheerios tastes great and can help lower cholesterol. i love this slide ! i love knowing coppertone protects across 100% of the uva/uvb spectrum. i trust it. and pediatricians recommend it most. i love this nose. coppertone. embrace the sun. hospitalized a life threatening injuries after she was shot last night. a norwegian man is charged with acts of terrorism after authorities say he went on a shooting spree, killing at least 91 people. >> hi, good morning. you see the coastal clouds have made their way into the cities. numbers in the mid-50s and temperatures continue to cool today. >> good morning, everyone. an 11-year-old girl is hospitalized a life threatening injuries after she was shot last night in san francisco's western