thousands and thousands of people may be unaccounted for. >> i'm not sure of the number, but there are lots of persons that are still unaccounted for. family members are still making pleas. the phone communication isn't 100%. it's in and out. so a lot of people's phones have died by now. so every timebook, every time i look, another group of people looking for loved ones. people have not heard from people since saturday or sunday. it's horrifying. >> shepard: denise lewis, do you have what you need? do you and your family and the people around you have water, food and shelter? >> right now, water is a real, real essential. we are trying to get water. i'm out of water right now.