0 incredible journey indeed. -- captions by vitac -- www.vitac.com good evening evening. reporting on obama care, allegations administration is trying to sal silence doubts about the rollout and edward snowden's latest bombshell. they listened in on friendly global leaders and american's top spy said there is nothing new. i'll talk to glenn greenwald, what he says. catch a wave and you're sitting on top of the world and catch this wave and you may land in the record books. i'll talk to a surfer on what it is like to hang ten on a 100-foot ocean wave, only here. we begin with big new developments in the obama care story. this is different from the political war fair you see night after night on the partisan news channels because health care reform is so i'm fortablet we're doing what we can to turn down the noise and turn up the facts. item one, a document that clearly shows when the white house got the warning the healthcare.gov website was a disaster in the making. >> reporter: cnn learned at the obama administration was warned in september the obama care website wasn't ready to go live. the main contractor, cgi issued this confidential report to the agency overseeing the healthcare.gov rollout. it warned of risks and issues. the report gave the highest priority thing to things like we don't have access to monitoring tools, not enough time in schedule to conduct adequate performance testing and hub services are intermittently inawe vailble, short for the site isn't working sometimes. cgi in september said they are putting a team in place ato alert when the hub goes down. the head of cms, the agency that received the report kicked off testimony by saying she's sorry. >> we know consumers are edge tore purchase this coverage and millions of americans that attempted to use healthcare.gov to shop and enroll, i want to apologize to you that the website has not worked as well as it should. >> reporter: marlin was peppered with questions about when she'll have rollout numbers for obama care. she stuck to a scrip. >> we'll have them available mid november, mid november, mid november. >> reporter: she doesn't expect a massive influx of inrenroll l at first. >> enrollment doesn't occur until march 31st of 2014. the massachusetts experience was very slow initially and that it started to ramp up over time. we expect the same type of projections. >> reporter: the website problems were like window dressing in the hearing room where open war fare has been for decades. he said his party worked je ed ago and the gop didn't return the favor. >> how many of you stood up to do that? none, zero. >> it's a fast choice to say it's obama care or nothing. >> are you really serious? you had a legitima alternative. we got through 44 votes. >> we have more from washington. joe, has administration responded to these documents? >> anderson, they put out a statement that was short suggesting the report was a snapshot, a document at a point in time that identified issues and we work to address the issues and all issues identified. we don't know how far up the chain this report may have reached, and who actually might have seen it, anderson. >> it doesn't say anything we work to address the issues and saying they were identified, yeah, they were identified doesn't mean they were actually dealt with or solved. >> administration pointed out this company didn't raise any alarm bells when they testified on the hill in september. they said they were confident they would deliver and the report came out around the 6th of september so they had a few weeks to do something. >> thanks. more breaking news, evidence the obama administration is leaning on the health insurance companies to keep a lid. drew, what is going on here, what have you learn snd. >> what is going on is behind the scenes attempt by the white house to keep insurerers from publicly criticizing who is happening on this affordable care act rollout. if you speak out, quoted, you'll get a call from the white house, pressure to be quiet. several sources tell me and my colleague chris that insurance executives are being told to keep quiet. bob who heads the health policy, a consulting firm and out spoken critic of obama care says he's getting calls from executives that want him to speak out, anderson, for them about the problems because they feel defenseless against the white house p.r. team. they said the excite house is exerting massive pressure on the industry including trade associations to keep quiet. >> what do they say they are being told to keep quiet about? >> about the fact clarifications were made to the affordable care act after the law was passed and those cla fa cases are forcing the industry to drop plans that do not meet obama care requirements. there is a lot of coverage required in the plans that was not part of many private plans. those are the people being drooped and despite the rhetoric, i should say, from the president you simply cannot keep your current health care plan if it does not meet these requirements. he says the insurance industry is embarrassed but said the administration was warned and ignored the very advice. >> when the regulations are being put together, people in the insurance industry said you're being overly regulatory, requiring too much, making it too complicated. you're not letting people keep the plans that have them now and the obama administration decided to do it the way the obama administration was going to do it. one of the things i think is clear here, is the obama administration doesn't have trust in anything the health insurance industry tells them how to run a health plan and the mess you sight see is indicative is when somebody tries to run somebody ed's business in things you're smatter in. >> why would the insurance industry not be willing to challenge them? >> right now, it is the federal government that's the biggest customer for these insurance companies. government backed plans accounted for 48% of health care policies last year, anderson, a number expected to grow this year and years to come. so basically, the insurance companies are in a position to just be quiet for fear of offending basically the biggest source of income. >> have you heard from the white house about this? is their side of the story? >> pushing back. jay carney just sent this note on allegations of white house pressure being placed on insurance executives. he writes that acquisition is per postous and inaccurate and ignores the fact every day insurance companies are out talking about the law, in large part because they are trying to reach millions of new customers who will now have new affordable insurance options available from providers through the new marketplace. that from jay carney and reiterated he thinks bob subpoena against obama care from the start and a long time opponent, i should say on any reform. >> you acknowledge he is -- he has been critical of obama care for a long time. so viewers should keep that in mind and the white house saying they totally don't buy this? >> absolutely right, but again, our sources, sources of mine, chris sources are telling -- this is not coming -- >> there is multiple sourcing. drew, appreciate it. more on the promise president obama said repeatedly when he was selling the affordable care act. listen. >> if you like your health care plan, you'll be able to keep your healthcare plan. >> you can keep it. >> keep it. >> keep your plan. >> you'll be able to keep your healthcare plan. >> if you like your plan, you can keep your plan. if you like your plan, you can keep your plan you'll be able to keep your doctor. if you like your doctor, you'll be able to keep your doctor. if you have insurance, you like your doctor, you like your plan, you can keep your doctor, you can keep your plan. nobody is talking about taking that away from you. >> a very simple declarative statement said over and over again, but no in fact, for about 15 approximately americans who have individual health insurance that's not true. right now individual policy holders are getting letters from insurance companies, in some cases cancelling coverage and offering new obama care, compliant policies that cover more but may also cost more. even though many will get federal money, it's not quite the same as saying nothing will change. back when president obama was making that promise, he knew. jim acosta, how do we know that? >> they were talking about the vast majority of americans that receive health care through medicare, medicaid the v.a. they concede there are some americans, 15 million, 5% of the insurance market who do get coverage on the individual market, and that those people are being effected. they don't deny that but say the president was not misleading people when he made that claim. he was just talking about the vast majority of americans when he making that claim repeatedly. here is how jay carney explained it to me at a news conference today. did the president mislead the american people when he made that comment repeatedly. >> jim, no, the president was clear about a basic fact, what is absolutely true is that if you had a plan before the affordable care act that you liked on the individual market and your insurance company didn't that i can that away from you and offer you instead something else that you then purchased but provided you the same than this whole time, you can keep it. and that's true. >> and so the white house is trying to make the case, anderson, that what has happened for those millions of americans out there with the cancellations letters, this is not happening because of obama care. it's the insurance companies doing it. >> i'm just -- factually that's not really accurate because what carney said is well, insurance companies are taking away plans. in the cases of this 5%, this 15 million people in many cases the reason they are taking away the plans is because the plans are very basic and they don't actually compile with the new requirements under the affordable care act, they don't have maternity leave -- or maternity care. >> i tried to go back and forth with jay carney on this for several minutes. it went on for a long time. anderson, quite frankly, i just don't know if he really answered that question but what they do say is that yes, there are people who are being affected by this. what they aren't really computing or acknowledging, anderson, the reason why they are being affected because their plans don't compile with obama care. they can blame insurance but obama care is causing the cancellations. >> supporters say look, the plans these people have aren't great and too basic and a lot of these people will get better plans. flip side of that is it may end up costing them more if they don't qualify for subsides, these new plans cost them more. >> that's exactly right that is what the white house is trying to say in the pitch right now is that yes, there are millions of people out there disrupted in all of this but in the end, unlike the preobama care era where they might be out of luck, in the new obama care era, at least they can go online conceivably if the website is working, buy insurance and have coverage. yes, while the benefits may be better and while there might be more coverage, they will cost more and anderson, i talked to an insurance industry representative that said that sthounlt have come as a surprise but something they knew is coming because these high detuckble plans that a lot of americans had were not going to work in the obama care era. they are out the winwindow. >> appreciate the reporting. we'll expand this conversation next with former vermont governor and ralph reed and we'll talk about the details of this. later, my exclusive interview, an amazing extreme surfer carlos rescued a woman and surfed what may be a 1 00-foot water. it could put him in record books or kill him. if it was, it would be the biggest wave ever surfed. take a look. >> my foot was kind of coming out of my foot straps. >> your foot was coming out of your foot straps? 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