i don't know who, why, what the result was. >> it's an important thing to end on to tell you i read your account of this. you said prior to this event 14 years ago, you were a pilot. your chief job was getting the plane safely to its destination, delivering cargo. you hadn't given much thought to the human cargo on board. that day changed it forever for you did it not? >> i don't remember saying that, but yes, of course it did. as we were plunging earth wards, i felt the enormous responsibility of 400 lives there. i also then added to that when i remembered family were on board. i was angry this assailant tried to kill my kids and wife. that was my main thoughts. i was also aware, trying to be aware of where the ground was.