There's New Legal Drama Around McDonald's Soft Serve Machines

There's New Legal Drama Around McDonald's Soft Serve Machines
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mcdonalds soft serve
McDonald's perpetually broken soft serve machines are, once again, in the limelight. After news broke in late 2020 of the increasing popularity of Kytch—a third-party device that can improve the chain's soft serve machine performance—McDonald's allegedly intervened in order to sabotage the fledgling tech company that makes it. As a result, the fast-food giant may be facing a lawsuit.
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The soft serve machines had been in the headlines long before Kytch came around. The equipment, produced by a company called Taylor and known officially as the "Taylor C602," is notoriously unreliable and a regular punchline with customers on social media. Some claim it's almost impossible to get a soft serve at their local McDonald's because those ill-fated machines are "out of service" more often than not. In March, when the third federal stimulus check was disbursed, hundreds of McDonald's fans Tweeted some version of the joke that they would donate their $1,400 to repair their local Mickey D's soft serves. A year before that, McDonald's itself scored almost thirty thousand likes with a Tweet making fun of its own machines.

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