The story behind Regis Nedlands' shocking failures to meet basic aged care standards
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Dik, Brian and Vera's families paid top dollar for them to live at a "lovely" nursing home, but damning reports from the aged care regulator and allegations by a group of trainee nurses tell another story.
WARNING: THIS STORY CONTAINS GRAPHIC IMAGES
It was two days before Christmas last year when Lea Hammond received a call from her father's nursing home in Perth saying an ambulance was taking him to hospital. There was a heatwave that day, with temperatures reaching 40 degrees Celsius.