Tech glitches, swamped websites impede US vaccine distribution
Updated Jan 31, 2021;
By Angelica LaVito and John Tozzi; Bloomberg News (TNS)
In Mississippi, an online vaccine registration system buckled in a sudden onslaught of traffic. Officials at a local health department in Georgia had to resort to counting every dose they receive before scheduling appointments. A $44 million national vaccine scheduling and tracking system is going largely unused by states.
And California, Idaho and North Dakota undercounted vaccinations because workers forgot to click on a “submit” button at the end of the day.
Across the U.S., a vaccination campaign that was meant to reverse the tide of the pandemic and spur the nation’s economic recovery is getting bogged down by technical glitches and software woes. Cash-strapped public health departments are trying to keep their websites from crashing while booking millions of appointments, tracking unpredictable inventory and logging how many shots they give.