Tech Futures survey and report: Part one
9th March 2021
10 minutes read
This year’s edition identified some discernible shifts in industry sentiments towards emerging and disruptive tech. In Part one, Josephine Watson explores which innovations are perceived as being most immediately transformative.
Following the success of our 2020 Futures Report, we returned to the industry 12 months on to regauge its sentiments towards five key disruptive technologies: blockchain, internet of things (IoT), virtual/augmented reality (VR/AR), artificial intelligence/machine learning (AI/ML) and edge computing.
Due to the broad scope of opportunity in AI/ML, this year we broke the technology into three business-critical use cases: strategic automation, personalisation and responsible gambling.