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Tech Futures survey and report: Part two
9th March 2021
9 minutes read
Part two sees Josephine Watson diving deeper into AI/ML, the role of regulatory intervention in driving uptake and the impact of the pandemic.
As two of the greatest areas of interest in disruptive technology from 2020, we added more emphasis to questions surrounding AI/ML and blockchain in our 2021 survey.
Much like last year’s results, respondents felt that personalisation will have the most immediate and significant impact (32.94% in 2021 versus 35.85% in 2020), followed by data/analytics (22.35% in 2021 versus 33.95% in 2020).
While following a similar trend, worth noting is the wider margin between the two leading examples, seemingly spurred by an increase in the applicability for other use cases.
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