Bengaluru-based Manthan Software and San Francisco-headquartered tech company RichRelevance, have completed their merger to form a new, rebranded artificial intelligence company Algonomy.
Algonomy allows customers such as Walmart, eBay, Burberry, Swarovski, Tiffany and McDonald’s to rapidly unify all customer data in a single platform for real-time AI-based decisions.
“As we saw during the pandemic, our customers have seen the importance of being able to quickly pivot to become digital-first, and leverage AI to make quick decisions,” said Algonomy chief executive Atul Jalan, who previously served as Manthan Software's CEO. “Our algorithmic customer engagement (ACE) platform has the power to transform retailers into algorithmic businesses that are responsive to individual consumers, delivering the hyper-personalized experiences that drive sales and loyalty.”