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Bengaluru-based Manthan Software and San Francisco-headquartered tech company RichRelevance, have completed their merger to form a new, rebranded artificial intelligence company Algonomy. Algonomy allows customers such as Walmart, eBay, Burberry, Swarovski, Tiffany and McDonald’s to rapidly unify all customer data in a single platform for real-time AI-based decisions. “As we saw during the pandemic, our customers have seen the importance of being able to quickly pivot to become digital-first, and leverage AI to make quick decisions,” said Algonomy chief executive Atul Jalan, who previously served as Manthan Software s CEO. “Our algorithmic customer engagement (ACE) platform has the power to transform retailers into algorithmic businesses that are responsive to individual consumers, delivering the hyper-personalized experiences that drive sales and loyalty.” ....