Talkdesk, Inc.: Alorica and Talkdesk Announce Strategic Partnership to Deploy Next Generation of Customer Experience
Companies' shared customer-first philosophy helps enterprises around the world build brand love and loyalty by delivering billions of exceptional customer interactions annually
Collaboration unites Talkdesk's industry-leading cloud contact center solutions with Alorica's forward-thinking vision, execution and performance management capabilities, including its work-at-home solution, Alorica Anywhere
Sixty-five percent of companies who lack omnichannel say it's a high priority goal for their organization, according to Talkdesk Research; the Alorica and Talkdesk omnichannel partnership solves for this opportunity
As an integrated solution, brands can rapidly deploy global omnichannel experiences tailored to their business-from high-growth startups to the largest enterprises in the world