Survey says? Council prepares to poll Marco Island employees, citizens
Lance Shearer
Correspondent
Marco Island likely has some surveys in its future – but first, City Council must survey the survey firms.
During the Oct, 5 City Council meeting, Councilor Greg Folley requested an “organization-wide employee engagement survey” of city staffers, plus a “follow-on action plan based on the results,” in conjunction with the city manager’s performance evaluation. Another survey requested would cover all island residents, to “measure community satisfaction with key city services” and identify opportunities for improvement.
Assistant to the city manager Dr. Casey Lucius, who presented the staff’s recommendations on survey firms to the council on Monday evening, pointed out there has never been a comprehensive survey of residents done by the city. The last employee survey was conducted in 2017. She had presented each councilor with proposals from five potential vendors, more than the three possibilities required, and made a recommendation on proceeding with one of the firms, Polco National Research Center.