Would be workable nominated by the district 6 supervisor and appointed to the board. We have no objection to that amendment. Commissioner okay. Obviously that language will have to be developed between now and tomorrow and made without remany of referral tomorrow on the board of the floor, correct gibner . You can do it tomorrow or right now inserting the word nominated by the district 6 supervisor and appointed by the board. Commissioner already. Then we will do that. Well insert said words in that section without objection leaving us with the issue about increased obligations and liabilities that mr. Gibner and i will work on between now and 2 00 p. M. Tomorrow with the item as thrice amended can we send it to the full board as a committee record, supervisor haney. Thank you to everybody who came out and your work on this. I think theres an incredibly exciting future for the yerba buena and all the folks here maintaining it and making sure its thriving and inclusive and i want to thank you and i look forward to working with you all. Thank you, one and all. With that we will send the item as amended with recommendation for a hearing tomorrow at the board of supervisors without objection. All right. Thank you, supervisors. Commissioner all right. So supervisor safai asked know schedule item 2 at the top of the agenda. We did a little House Cleaning i thought item 3 would be faster were now 43 minutes into the meeting and i know supervisor brown has an item number 4 that may take a little while. Supervisor, safai, what is your pleasure . Commissioner sounds like supervisor brown has to leave very quickly so if we can get it done quickly, im happy with allowing her to do it, if not, is this time sensitive, supervisor brown . Commissioner i think this is going to be about 30 minutes, 35 the most. Commissioner i think we can accommodate that. Commissioner who is here . Supervisor brown . Commissioner can i ask who is here for item 4 for the stream lining Small Business permit streamlining. Commissioner supervisor brown, i appreciate it and i really apologize for taking item 3 out of order, just so you know, though monday the 24th is budget all day long, fortunately i think none of us, am i correct, serve on the Budget Committee and the clerk of the board has indicated we can have a Land Use Committee meeting on monday the 24th. We can not have it in these chambers or room 263 but upstairs in room 416 or 408. Ta if its not time sensitive we can go one more week and resolve this issue and have supervisor safais constituents here in voluminous amounts here to hear item 2 next if thats okay with you. Im trying to make everybody as happy as possible. Its what we get the big bucks for. Supervisor brown . Id put you as item 1 on the agenda of june 24, you would be the first item. I will not take anything out of order. Thats a solemn promise. Thank you, chair peskin. I know i have Small Businesses here today and sad and sorry but i dont want you to wait for this hearing and i definitely have to be here so i will agree to have it go on the 24th and we have owd and the City Attorney and hope it work out for everyone. Yes, thank you. Madam clerk can you read item 2 clerk do you want me to call item 4 to dispose of it . Commissioner well get to that at the end of the agenda. Clerk item 2 the hearing of status on parking attendance working in cityownered garages and the number of existing employees plans to prioritize the safety and well being of customers and playoff or job reductions in the last three years as well as planned reductions in the future and the move to Automated System and requesting the San Francisco full Transportation Agency to report. Commissioner thank you, madam clerk, supervisor safai ill turn it over to you. Thank you, mr. Chair and for coming out today. I want to thank members of the Community Reaching out to 43 over the last number of months and teamsters and sfmta and want to improve the environment in which people feel safe and what i hear is when were moving and we have 15 city owned garages and moving away from employees on the front lines to an Automated System, people generally feel like theyre losing something. Theyre feeling a body to interact with. Theyre losing a body and human being to interact with for safety and questions and confusion and guidance. And i understand its easy to argue in this environment the issue that were a transit first city. Maybe people arent using cars as much as the past but the truth is people are still using cars and parking garages are still important and theyre important for retail and if were going have that, you cant have a parking garage thats only operated by machines. I can tell you from going down to union square and seeing across from johns grill theres a completely Automated System over there and heard nothing but car breakins and heard people complain about safety and im thinking about people in the elderly community, the disabled community and women. Because a lot of women will come up and i heard from a lot of female constituents saying they dont feel safe if theyre in a dark environment and statistics show that is exactly where a lot of violate crime and crime directed towards women and elderly and disabled happens. I called the hearing because i think its important we hear from the sfmta. There hasnt been a clear statement on how many more staffing positions will be cult and theres been a major cut and we want to think about the human beings in these jobs and the families they support and the role they play in San Francisco. These are working families. These are good frontline jobs. Many of these folks have been in these jobs for decades and have relationships with the people that come in and the customers that come in. In many ways theyre often the frontline and face of our city. So these are about real people. This conversation is about real people and its about thinking about the direction of this city. And if we care about the direction of our city thats about automation thats one thing and think about cost savings its another thing but if we think of balancing the two and thinking how we can grow as a city and balance the needs of everyone, thats an important reason why we have the hearing today. Id like to have the sfmta present on this issue and then we have a whole series of questions and i know theres a number of people that like to speak on this and also the timeliness of this and i want to pus this on the record, were in the budget process right now. Sfmta is going to have to present their budget, board of supervisors will have to approve that budget and hearings will be happening in the next two weeks. Thats also a very important important context in which that is happening. Youll present the budget as approved by the sfmta bort of commissioners and i board of commissioner and i heard from Committee Members and constituents and id like to read that was sent to me by someone that was hear today. Im going to summarize it but i think its important for the record because it really epitomizes many of the letters and information that ive received from constituents over time. Dear supervisor safai, im writing in advance of this afternoons hearing on the status of parking attendance, planned layoffs and reduction to cityowned garages. Im a native San Francisco person and lived and worked here my entire life. Ive been a monthly parker at a particular garage and the staff have been unfailingly helpful, kind, trustworthy and skilled offering tireless assistance to locals and visitors alike. Theyre presence inspires a sense of safety and professionalism to the city garage. Often working long hours, theyre supporting themselves and their families while provide service that facilitates a Higher QualityCustomer Experience in the garage. I was appalled to learn their jobs were in peril especially during a time in which this citys budget is so robust. We just crossed the 11 billion budget threshold for the first time. I firmly believe it should be a role of our City Government to protect and preserve jobs such as head to helped by these dedicated workers. Rather than veering towards hyperefficiency and automation the city should value and promote civic life which includes civic lives. This means value and promoting the work, wages and well being of individuals who are a viral part of the fabric of our city. The City Governance would be derelict in our duties instead it had a role in jobs. I hope all involved in the hearing will recall their ethical responsibility to promet the general welfare of the city inhabitants and nothing will be gained by reducing the employment rather something priceless something lost. I couldnt have said it ann any better. Im the park director nor sfmta. I agree with everything safai stated. I think the key word ill focus on through the presentation is finding the right balance. Im happy to be here to present as something near and dear to my heart. I started my career in the parking industry. We created new policies. Improved equipment reduction in demand and changed the use of offduty officers changing staffing in site garages. City garages. To give a quick outline, we oversee 27,300 parking garages and 6. 5 million parking sessions and well focus on the garages here today. You see the geographic overview of the system and the blue ps are offstreet garages and the gray are offstreet lots and we wont focus on those today. A notable point. Heres our transient tickets. Weve seen a reduction in our parking portfolio. Parking access and revenue control system is anticipated well in advance. We do not foresee impact on the offstreet portfolio. Tickets are down nearly 17 down year over year and continuing to decline. The staffing level changes theres been a reduction of parking fasts. While some have been realized through normal attrition and retirement and others most reductions can be attributed to a handful of Valet Parking programs. 30 valet shifts and 15 fewer postfixed cashier shifts and 10 additional cashier shifts will be reduced again once the Parks Program is completed. However, approximately 10 fulltime employees will be transitioned or added to staff our command centers ill talk about which will be a 24 7 operation. The valet demand could return if demand returns but fixed post cash ers cashiers will not. And a couple changes happening city wide. Theres development scheduled to start late this year, early next year. The lot will go away and were seeing that across the parking industry in the city not just city garages but in public garages as well and the Mosconi Center garage could have an impact. Im putting a pin in 2022 as a possible onset for that garage. Aliso ferrell. Well hear a lot from the folks. I recognize a number of faces. I was an operator for a garage that operated a number of years. Weve seen record high occupancies where 500 plus open stalls were sitting vacant. We restriped the lot to allow more selfpark and worked closely with the union to come up with a staffing plan. This included a reduction of fulltime staff in two stages. The Staff Members will provide an opportunity to relocate to other fasts within the portfoliofacilities to relocate to other facilities for zero job loss. Well always have someone onsite and if the cars return, so will the staff Parking Program. Transitioning into safety and security nexus of our conversation. We focus on three Major Concerns when were managing our garage and how to mitigate them. This includes trip and falls, gate arm city and pedestrians and vehicle breakins. You may have noticed theres no mention of violate crimes such as car jacking or fiscal assaults but the crimes are extremely rare and in my time have not occurred. Cal assaults but the crimes are extremely rare and in my time have not occurred. Cal assaults but the crimes are extremely rare and in my time have not occurred. Cal assaults but the crimes are extremely rare and in my time have not occurred. Pcal assaults but the crimes are extremely rare and in my time have not occurred. Hcal assaults but the crimes are extremely rare and in my time have not occurred. Ycal assaults but the crimes are extremely rare and in my time have not occurred. Scal assaults but the crimes are extremely rare and in my time have not occurred. Ical assaults but the crimes are extremely rare and in my time have not occurred. And i want to thank supervisors for meeting with me and the commander to raise concerns about breakins and specifically around womens safety. We used the input to create new policies and procedures we feel have had a Tremendous Positive impact and will about them more to come. Of the three items, dbis is what well focus on today. To report theres been a positive trend. In 2017 we saw a reduction or less than 30,000 reported after the 24 increase from 16 to 17. Since then theres been a focussed effort city wide in 2018 we saw slight reduction of 26,000 reported dbis. A 17 reduction. So what prompted the spike to begin with . Theres been harsher consequences which have been ledge legislated and theres less than 90 chance youll be caught. The criminals are long the lines of credit card fraud. Its not 100 preventible but we can take steps to curb it. We want to make the lots less appealing to thieves and have them move along. This table provided by partners demonstrate the trends city wide and this is important data point for us as it highlight the months where vbis are more prevalent and as you can see the spike during the months where we generally see more visitors and tourists in the cities. Specifically to our facilities. You can see the vbi downward trend over the past two years and this is the kickoff of our operating philosophy when we started in 2017. Understand the changes of demand and move towards Industry Standard and technology we implemented a weve required minimum security hours and currently sfmta employees, 1820 hours of Security Guard per month for offstreet facilities. Theres signs for all points of access and elevators and stairwells and active collaboration with s. F. P. D. And participating in the task force. I wont spend a lot of time here but deploying the new philosophy we were averaging 38 average vbis per month, some as high as 50 or 60 with the new operating philosophy and goes down to seven and in some months weve had zero. I was fortunate enough to be present with supervisor peskin and safai when we had a large announcement regarding that. We updated our staffing plan and issues of security and number of occurrences and breakin history and complaints and this allows the security to focus on highareas of potential threat better coverage and increased officer productivity. And task force for stakeholders in the city and we worked closely with the groups to collaborate and identify areas to make improvements. And specifically towards technology and the sParks Program. Its a revenue control system and Hardware Software network to provide data for analytics and policy. Also upgrading at this time which is also a major security issue is our compliance to protect and safeguard an important source of Agency Revenues and provide Better Customer Service and have security features. We deployed hd cameras at egress and degres and we deployed lpr recognition and brighten up each facility with cohesive signage and white paint. Our central monitoring station, which we havent actively deployed but heres a picture of what it looks like and our cameras and video needs and intercoms come back to these facility. When its fully deployed well have three. Well have a city sfmta monitoring station and two operator locations as well as all the facilities will have cameras rolling up there as well. Ill leave it there and open it up to questions or concerns. Well come back to questions. I want to open it up for Public Comment because people have been wait forg waiting for some time. If youd like to line up and speak. Each speaker will have two minutes. I apologize for the earlier day and thank you for your patience. Good afternoon, supervisor safai and supervisor peskin and haney. Thank you for taking the time to meet with us. Im tony delorio of teamsters 665 in San Francisco. What we have witnessed in the last years is a calculated attack on our members. The sfmta has implemented over 1600 hours of staffing cuts per week which equates to 40 fulltime positions gone just like that of a total of 220 employees. And they have made it clear the cuts will continue. The majority of our members, mostly of minority decent are San Francisco residents. A few years ago the city approved the 30 million park equipment upgrade at sfmta locations. Did we expect some staffing cuts with the result of this implementation, sure but not of this magnitude. We attempted to have prior meetings to see what we can do to prevent the job losses. The sfmta would show us basic pnl statements and explain how the new equipment had to be compensate and use was down due to the uber and lyft explosion but after doing some more digging we found out for one reason or another, many invoices from the parks equipment instalation were being filtered through the operational expenses thus churning the statements upsidedown. I think its unfair capital expenses are being commingled into the expense numbers and were talking about 70,000, 80,000 being moved in these statement so of course expense high. And who suffers the loss . Everybody here. Clerk the speakers time has expired. Commissioner hell finish the sentence. Tony, finish your last sent. Our last ask was the garages to maintain the current Staffing Levels as they are today not going backwards. Thank you. Commissioner thank you. Next speaker, please. Im Martha Schreiber and im here today to speak on behalf of the valets in the parking garages the city owns. I did budgets for mayor feinstein in 1979 when we put in a new Financial Management system when we were doing budget Business Activity rather than line item budgets and revenue departments were able to come in and ask for more than 100 of budgets when we provided incremental budgets bore the if you system. It for the new system. It doesnt seem to work well. I was at a disadvantage trying to quantify how many cases of cancer the Public Health nurses were preventing. And the valets wall in the same category. The return on investment is not quantifiable. We are a worldclass city. Union square is world class shopping. My very wealthy aunts from Point Richmond and from down south in abertine they dont come here to drive themselves around and try to find a parking space so they can shop and or be able to carry their bags whatever the things are the wonderful valets do. They have been with the city a very long time. Weve talked about yerba buena gardens to keep High Standards. Whats a High Standard in the city . Our jewels are Fishermans Wharf and union square. Thats our revenue. What are you going to do to assure the revenue stays . Were already getting hit by retail by amazon. People already dont want to come downtown anymore. I had a restaurant for 30 years. Mr. Peskin, did mayor feinstein and mayor brown work hard to mike it a worldclass city . I worked for both of them. Where is london breed . What is the thinking . This is a worldclass city. Go to any worldclass city and find the definition of world class. Commissioner thank you. Next speaker. Commissioner to be fair to all the speakers, we have to keep everyone to two minutes. Imani im janni. When you see a local filmed commercial or Television Show or movie, photography or print shoot, my group are wardrobe stylists also known as costumers. Our jobs are to go downtown into city lots and acquire Studio Services at j crew, banana republic, gap, nordstroms and we have to gather a huge amount of wardrobe and reliant on these valet. 100 . They help us, they protect our cars. We cant do our job on a bike. We cannot do our jobs without the valet. We have thousands and thousands of dollars of wardrobe in the trunks of our cars. Alarmed, you know. Without this its going to be almost impossible. Ill rattle off some of our clients, okay . Apple, hp, sales force, gap, google, levi, i did six in a row for ebay, subaru, vw, ford, tesla, at t, chase, the show 13 reasons why filmed in oakland verizon, cisco. We do the costuming without the valet i dont know what well do, honestly. None of us have ever seen a Security Guard in any of these. Not once. Pay the nonlocals some more money. Commissioner thank you, next speaker, please. Im veronica lebau the executive director at the Liver Foundation i work in the Flood Building. I park daily at the Aliso Ferrell garage and i use many of the other sfmta garages as well. Union square, 5th and mission, st. Marys, the Valet Service is integral to my job as well as my safety. Since the dem diminished services of the valet staff ive felt less safe. I have reached out to many of the other customers and tenants in the Flood Building and many of them, 200 plus signed a petition feel the same way. Our cars have been broken into. Our safety has been compromise. When i called sfmta when we still had the Valet Service they told me they were not going alleviate it. They were not going get rid of it and they were also going to install an Ambassador Service. I have called the number for the Ambassador Service and the phone just rings and rings and rings. Same with security. I have never seen security in that parking garage. I worry for my safety and for everyone elses. Lets call this what it is. The acceleration of San Franciscos race to the bottom. Please take responsibility and stop the bashing of this people who work in that garage and put us customers at risk. The sfmta has increased the parking space price and monthly cost and theyre profitability. Their profitability. Commissioner thank you. Next speaker, please. Im katy suing sugarman. Im also a stylist and were dependent on the Aliso Ferrell garage for safety and security and having the valets is pivotal to our way of life. Work we do and we shop at every single retailer at union square and shopping for any small and major corporation. Weve done many jobs for them. We are a huge vital part of the local film photography and Film Industry and we contribute to the local economy and new york and the world. Union square is not completely safe and most of us have ed breakins firsthand and having the valet and having the presence there is the only thing to keep us safe. A video cam with someone sleeping in an office wont keep the thousands of dollars of merchandise in my car safe and its our livelihood. If that got getz gets stolen from me, ill lose my job and i feel vulnerable being a woman and i realize on the smile of the staffs face and its crucial to what we do. I find it hard to believe the Parking Spaces are suffering losses. Ive been parking at that garage ann day of the week ann day of the any day of the week and ive never seen it empty. Theyre pivotal to our lifestyle. Commissioner thank you for taking time to come today. Next speaker. Good afternoon, members of the committee. Im Rudy Gonzalez representing over 140 unions here and were on record saying we support the members of local 665. Often when we talk with the future of work we talk about the technological advances and whats left out is the future of workers. I can tell you first hand we go to the garage and the people most effected when there isnt a human being there are the tourists and ven tors and the people vendors and without the human by the machine at the garage people have a hard time operating that equipment. It fails fails and when theres a smiling person in their steamster vest people get greeted and feel more safe and security and ive used them just to get through that machine. I think whats important to think about is what mr. Dilorio talked about is how profits and losses are being represented. Theyre blending conversations. Id urge the committee to do a deeper dive into that process. Ill set aside comments around the shift to say you can have sworn peace officers. Theres probably a lot of tension around that. I would think on its face it say seem like a safer option but with Public Safety important i dont think reasonable to expect sworn officers to guard peoples carbs and i dont think theres a correlation between that and driving down the vbis of the garages. Its not feasible as you consider this consider the working families and what few remain in the city that are dependent on these good jobs and have Human Interaction and what cant be quantified as the human value they bring to all the garages. Thank you. Commissioner thank you, next. Next speaker, please. Heres an example of using too Much Technology. An example is teachers go to school and get their credentials and pay the rate of tuition loans and fees and you changed their payroll system over to a hightech system. The first stage in this system didnt pay the teachers and the teachers were facing evictions on properties they were in as tenants and some were facing flash because you used too Much Technology and you were paying teachers more than what they were supposed to be paid and some were getting paid thousands less and some still not paid on time. You did the same thing at the state superior court. You went high tech and as a result 13 judges lost their jobs and 100 clerks lost their jobs as a result files stack to the top of the ceiling. Sit up there right now and are replacing people who were supporting them selves and families with technology not even proven to work and hasnt been previously tested. Its not fair and unethical and youre putting technology over the safety of people who are working and guarantees to give you a performance of services. What you should be doing is hiring more people. Thats what you should be doing. Commissioner thank you. Next speaker, please. Good afternoon. Im a born and raised san franciscan. Ive been working at the 5th and Mission Garage for roughly 20 years serving our public. The past year ive seen significant changes in safety and cleanliness and i believe its a result of decreasing staff. Last week we had a customer physically assaulted while paying for parking. Prior to cuts we had an attendant in the lobby. If we still had one wed be able to possibly prevent the assault or add at minimum report the it to security and because we dont have these the suspect left the scene. We have aggressive panhandlers approaching patrons. They walk up to the customer, demand money and when they dont get it, theyll yell and threaten. In the past, when lobbies were manned, just the presence of the attendant would stop the panhandlering from coming in or approaching anybody because they saw us. We do our best to do the garages clean but as a result of staff cuts the smell and sight of feces is a presence in the stair wells. We have individuals who come in and tag the walls, go to the garage and tag over safety signs and take fire extinguishers and discharge them on vehicles parked in the garage. These are a few incident i have seen while there and believe theyre a direct result of the Staffing Levels. I ask we keep the Staffing Levels we have at this point in time. Commissioner thank you. Next speaker. Im steven garcia. Ive a 27year employee as the Aliso Ferrell garage. We have seen the garage go from a firstclass garage to slum garage. The light is terrible and theres people urinating and its feces and drugs and needles. Stuff all over the place. Im the only one there in the facility from 5 30 in the morning to 7 30. The next guy is 7 30 and the next one doesnt show up until 2 00. There are no other ambassadors but me and david. The customers have complained they dont feel safe. One lady told me she felt she could be raped at any time there. Its dark and theyre scared. Our entrances are dark. Theres nobody around. Weve been told to stay off the main floor and be upstairs. Were spread so thin at our facility from going from 45 people down to about six. Its insane. The studies of the facility showed in the past they added two and a half floor and talked about doing this selfpark many years ago. It was unfeasible to do this. Weve gone from 14,65 0 to 500 Parking Spaces and with the subway, sure, business is down. Weve always taken a hit when they asked us to and said were not making any money. We took freezes and freezes in our pension and stood behind the city and when the Nonprofit Corporation left the garage has gone. Its nasty. Its terrible what has happened. Commissioner which Nonprofit Corporation is that . The Nonprofit Corporation. Commissioner thank you. Next speaker. Im a business agent for teamsters local 665. Laura durant wanted to be here so ill read her statement. Dear supervisors im from doleby laboratories on market street. We were parking at the civic Center Garage and happy with the services however once they cut staff and valet our employees no longer saw garage personnel and had to walk by Homeless Individuals who at times were shooting up or defecating on the ground in the stairwells. For this very reason of lack of safety and cleanliness we decided to cancel our account and took our business elsewhere. Thank you from laura durant. Commissioner thank you. Next speaker. I want to talk with the ambassador thing being discussed here. I work at the downtown 5th and Mission Parking garage. We only have one ambassador in the middle of our parking garage. We do need more ambassadors for each lobby. A couple recently retired arent being replaced. Eventually [multiple voices] and they need to be fixed and more ambassadors is needed. I want to mention that point. Commissioner thank you. Next speaker, please. Mark gleeson with Teamsters Joint Council 7. I thank you for the interest youre taking and something weve been work on now well over a year has to do with the staff cuts you heard about today. I also appreciate working recently with the staff of the mta has been pole polite but unproductive. Theres a model used in some areas in the United States but i think the people of San Francisco should know what that really is and you can see it in the close nearby in san jose if you visit their parking invests. Theres screens and cameras and human beings theres blocks and for the community at large around the facilities they should be aware what we believe is in the scheme here are the prospect of empty caverns that will be in our community with nobody staffing them at all one of these days and this again is something that is not vet the by certainly this body until today and perhaps the voters of San Francisco that awarded autonomy to the mta some years ago. I submit to the voters in the city should reconsider what that economy is and give it confines going forward. Thats just my humble idea. Theres apparently 300 customers that have supplied signatures being submitted to your offices today. Theyre also very concerned about this. So again i appreciate everybody whos been concerned with this. We hope therell be something proactive for our members and for the community at large. Commissioner thank you, mr. Gleeson. More and more until eventually nobodys going to do everything. Next speaker, please. Im a Business Owner i own a hair salon on grant avenue. Im in support of keeping the Valet Service in the garage. I dont think its fair that myself or other customers and speak forg myself walking speaking for myself have to walk by people smoking crystal meth and shooting heroin with my kids is not okay and the guy with the graphs and charts of numbers, youre talking about breakins in the thousands. Youre talking about things happening that are crimes in the thousands. And at some point all that is is a data point on whats acceptable. A few thousand crimes if youre having 1,000 less is not acceptsable or okay to have any crime if it can be prevent the just by people present in the garage. On where they were parking previously i bet theres fewer if not any crimes. Just by presence of the people there youre deterring it. With they showed you with statistic and graphs and charts is theres an acceptability to crime i dont think is okay. I want that on the record. Commissioner thank you, sir. Next speaker. If theres any other speakers after this gentleman if you line up to my left, your right, go ahead, sir. First, i saw a loose diamond and i saw people getting married outside. Im also getting engaged soon so my fiancee would kill me. Commissioner we wont count that toward the time. And to official came to retrieve that. It was city staff. Some guys going to be in a lot trouble. Seriously. Yeah. Commissioner its an engagement ring. If youre watching tv right now it will be at the lost and found. Thank you, sir. I dont know how many carr carats. Those who are tenants and monthly members at the ye old garage it summed up the frustration weve gone through since january of 2018 the first time the post was made in the ye old garage the valet staff would be eliminated. Just to add to that, yes, we support the staff staying from basement sto to the roof. I met with members of the mta along with another member at the Flood Building and i think we need them to stay. Thats what i wanted to say up here. Commissioner thank you, any other members of the public wish to comment on this item . Seeing none, Public Comments closed. Ms. Graph, can you come back up. I think we have a series of questions for you. I think have been in an ongoing conversation the past two years and a situation where this is a situation with an agency with little if any oversight by the board of supervisors because this is an agency overseen by commission appointed by the mayor. This body and the board of supervisors does not have a direct authority. We have the thumb up or down vote on the overall budget at sfmta and more and more its becoming apparent were going to have to exercise that authority in a very aggressive manner because this is not the only issue thats risen to the attention of this body in the last few weeks. Its very important. I want to say that for the record. To that point, mr. Graph, so seems as though theres been a significant investment you said over the last number of years, Capital Investment in automating the system. Can you quantify what that Capital Investment has been . Yeah, i might defer to rob who oversee the budget but about 32 million in capital and local funds. Commissioner so 32 million in Capital Investment and in that time has revenue increased . No, it has not . Not at all. We hope see a return on investment in five years 37 commissioner no, my question is when did you spart making Capital Investments of the magnitude of 32 million. 2017. Commissioner youve seen no increase in revenue. Its flattened out. Commissioner so its flat. In terms of staffing you said the cut is about 38 positions youve cut thane period of time . Cut in that period of time . We removed Aliso Ferrell commissioner youll have to clarify for the public. A typical Valet Program is more as you go to a hotel and you leave your car at the curb and in a stack Parking Program in the case of the Aliso Ferrell program you drive into a level of the garage and they stack your car in the garage to maximize space in that facility. Commissioner it looks like from 2016 to now to present its about 38, 40 positions. How many are valet positions youve cut . I believe i listed thane here as well. Listed that in here as well. 30. Commissioner so of the 38, 30 are valet youve cut . Almost 90 of the positions . That have been removed have been the stack car valet. And it says from First Quarter 2018 to First Quarter 2019 youve gone from 20 to 25 to 10 . Thats just the fixed post. The numbers dont add up. 30 valets removed and another fixed posts. Zbhoo that goes to ambassadors as well. Commissioner what are responses from the folks here, the staff and front line staff and longtime customers and having been avalet yourself. Something if we had started cutting valets at the beginning of your industry. How would you have felt . You may not be standing here today . As you teed up earlier your points are valid and were trying to be responsible stewards of our assets. Weve seen occupancies de crease decrease and weve cut shifts however, we worked with operators who are the Major Players in this arena and the staff cut have been relocated to other facilities. Some within city portfolio and some not. Commissioner supervisor peskin. Commissioner folks, for the decorum of the body, we dont allow questions to be yelled out from the public. Public comment is closed. Well continue to ask questions. You can show your approval by waving your hands and displeasure by pointing fingers down. Thats what we do. Supervisor peskin. Im trying to articulate commissioner i got it. So essentially the Decision Making for valet does it take into consideration many of the things that were talked about today . The issue of providing an additional added service, contributing to the world class environment of our shopping area, providing for the security, en hangs and encouraging enhancing and encouraging the movie industry which is an integral and commercial industry. These are all things really important to San Franciscos economy and i have to tell you the Aliso Ferrell, i was shocked when i went there two weeks ago to see this Automated System yelling out nonstop. If i were across the street in a restaurant that would absolutely ruin my experience as a customer in that place and i asked the owner of the restaurant, i said how is this impacting your business he said my customers complain all the time. And he happened to be a longterm monthly pass holder. He said were seeing all the things you said today, dirt, graffiti, drug use, increased homelessness, smells of urine. Its on and on. He said we have people getting their cars broken in t