Serving the Sri Lankan people through tough times our biggest win, says Uber Eats’ Bhavna Dadlani
December, 21, 2020
Uber Eats is now a household name, with most of us having ordered our favourite food through the platform at some point. As the app completes two years in Sri Lanka, Ada Derana Biz caught up with Bhavna Dadlani, Lead, Uber Eats Sri Lanka to discuss the journey, the learnings, and the organisation’s future plans.
Below are excerpts of the interview:
What potential does the Sri Lanka market hold for Uber Eats?
We see immense potential for expansion in Sri Lanka. Currently, we’re only present in the three cities of Colombo, Negombo and Kandy. We’re only getting started with our journey, and have to facilitate delivery to many more hungry eaters through Uber app. While the Sri Lankan market is similar to many other markets, it is a unique market in itself in terms of eater behaviour, operations around restaurants and courier partners. We at Uber Eats are very data driven and move when data indicates we should. We’re working on those expansion plans, and will share them closer to rollout.