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Care system. We investigate. Welcome back. The news at 530 starts right now. Thanks so much for joining us. Im janelle wang and im terry mcsweeney. We have new information tonight about the robbery of a mail carrier in san carlos happened last week. Authorities are now releasing video showing a suspect vehicle. Theyre also warning these types of robberies are becoming all too common. Nbc bay areas Christie Smith explains. Its something that the carriers shouldnt have to put up with. Its frightening to them. U. S. Postal inspector Matthew Norfleet is sharing new pictures that could help lead to the person responsible for robbing a letter carrier in san carlos last week. They show a suspect vehicle believed to be a 2014 infiniti q50, with a distinct look. It was a gray or a light colored silver infiniti with a black truck deck and broken window, and some taped over decals that may have been done as part of the original car theft, he says. The car was stolen out of the roseville area near sacramento, and the license plate was stolen from a different vehicle. Then the car arrived in the bay area, and investigators say, carried the robber to san carlos, San Mateo County carrier was robbed. In this case. The carrier was was roughed up, quite, quite needlessly. The robbery occurred april 25th. The new video doesnt show the attack, but does show the vehicle before the assault. You also see that car driving by shortly after the carrier delivers mail where that camera was was located. Were not sure how long that car followed that carrier. There does seem to be a pattern where the cars follow the carriers for a while before they find the spot that they are ready to do the robbery in. Investigators say this isnt an isolated incident. Mail carrier robberies are becoming all too common. Just yesterday, another letter carrier was robbed in oakland. The suspect snatched the workers keys. Those keys can open dozens of mailboxes. Its a weekly, if not daily occurrence somewhere in the bay area where letter carriers are being robbed. So we have, at least a dozen open cases, looking for information. Its hard to know who is coming here to do things they arent supposed to do, but we keep our eyes out for anything that looks suspicious. Reporter in san carlos. Neighbors were stunned to hear it happened here and deeply concerned for the postal worker. They hope pictures of the suspects car will lead to a break in the case. Theres a substantial amount of reward money available. Up to 150,000 for information leading to arrest and conviction of these robbers or any other robbers. Christie smith, nbc, bay area news tonight, an nbc bay area exclusive californians are paying billions of dollars for a new Health Care Initiative to help our most vulnerable, like our seniors, the unhoused and people with mental illness. But in Contra Costa County, part of the program may be cutting corners and putting those patients more at risk. Tonight a Whistleblower Comes Forward speaking with Investigative Reporter candice wynn. This nurse doesnt want to reveal her identity because she says shes been retaliated against for trying to report concerns. Now only on nbc bay area shes going public with strong allegations that Contra Costa Health denies that the system is ignoring medical needs, inflating caseloads and harming patients. Its been heartbreaking. Its been really heartbreaking, because we are supposed to be, helping these patients, this Contra Costa Health nurse says some of the countys most fragile and medically complex patients are being left in the lurch. There are people who are unhoused. Some of them have been going to the hospital er multiple times in a week. A patient who had a diabetic ulcer was given to a nonmedical staff , nonclinical staff. They then didnt address it. A full body infection happened. He needed to have his leg amputated. Its not just this one case. And she says its not the staffers fault. Incidents like this, she says, occur regularly through Contra Costa Healths enhanced Care Management, or ecm benefit, provided through californias new cal aim program. Were transforming medical. Its our journey to a healthier california for all. According to the department of Health Care Services, cal aims ecm benefit is supposed to address clinical and nonclinical needs, meaning both medical and social care assistance. But in contra costa, the nurse and three other sources familiar with the system tell us the program has abandoned medical assistance altogether. They say ecm case managers, who are nurses who were already with the system before the program started, are now being instructed to focus only on social needs, like a members access to a shelter or fresh food, or their nonclinical staff, like housing specialists who arent trained to properly refer medical issues at all. Theyve been told if they dont understand what a Health Condition is, they just should google it. That sounds potentially dangerous. Its extremely dangerous. Its negligent. Do you have firsthand knowledge of patients being harmed or dying as a result of this . Yes yes they do. One fatal case, she warned supervisor and county officials about through email last year involved a patient saying he couldnt get out of bed. A non clinical staff member unknowingly labeled this patient as bed bound, and the rest of his care team treated him as such by only providing telephone visits as a result, the patient didnt get out of bed for months and his bed sores turned into bone infections. He later passed away, according to her email. Another ecm patient she emailed about received no discussion of health needs or Health Interventions for a year when he was clearly sick, he was on deaths doorstep, then passed away a month later. I tried so hard to report this internally and those concerns were both dismissed. And then i also received just the extreme hostility, abusive treatment. We reached out to Contra Costa Health ceo anna roth. She declined our interview request. Instead, kim mccarl, their communications officer, spoke with us. Our members Clinical Care needs address. So the way that our model is set up, no, except that ecm is a part of the entire care model. But i was looking at this states description of ecm, and it seems to be pretty clear. It says here ecm is a comprehensive Care Management benefit to address both clinical and nonclinical needs for the highest needs members. So why isnt that happening in Contra Costa County . Because we dont need to. So so Contra Costa County is what we call an integrated system. So we have a whole clinical arm and we have a whole ecm arm. And so we dont need to have our ecm program provide Clinical Care because our our clinic system does that. But it doesnt always. And cases fall through the cracks. Thats what the department of Health Care Services found in the 2023 audit of Contra Costa Health, after receiving anonymous complaints, the state found patients complained about not receiving enhanced Care Management services. In one case, a comprehensive history and physical examination wasnt completed and without proper assessment, the state said patients may not receive important behavioral and medical Health Screenings that can help identify and prevent illnesses. Does the state know that Contra Costa County is not providing Clinical Care through its ecm program . Yes, when we reached out to the state, a spokesperson repeated in an email, both clinical and nonclinical needs must be addressed by ecm teams. There are a lot of taxpayer dollars involved. Contra costa health took in nearly 3 billion in medical revenue in 2022 and 2023. Of that, it spent 56 million on ecm, according to the state. I think that its wrong. This nurse says shes concerned cutting corners on medical allows the system to report more patients to the state to get more funding. It gives them an excuse to really inflate caseload sizes and, because by ignoring clinical needs, theyre then its then okay, its totally manageable to manage. Just the social needs of 100 patients. Contra costa health denies that serving more medical ecm members means more money for the system. The state actually determines the formula upon which we get paid, so having more of them is not a financial benefit to us. We checked what other Health Systems are doing la care plan and San Francisco health plan tell us their ecm benefits address clinical and nonClinical Care, but in alameda county, alameda Alliances Program appears to be similar to contra costas, although we havent heard of any issues there currently. Contra costa health says its working to correct the problems detailed in the audit with the investigative unit. Im candice wen, nbc, bay area news. Thank you. Candice, if you have a story for candice or our investigative unit, please give us a call 888996 tips. You can also visit our website nbcbayarea. Com. Slash investigations. Janelle a couples travel insurance isnt paying a pretty obvious claim. Im consumer investigator chris chmura, nbc bay area responds to them. Plus we have some advice for you that could save you money all year long. Im chief meteorologist jeff ranieri. Rain it is back for the weekend. I have the updated timeline to get thats blooming savings in our respawns office. Yeah. Consumer investigator chris chmura has a look at our latest crop of victories. Youre very creative writing on your part. Not allergic to savings, are we . We are. No, no. Our team. Yeah the work is coming up roses this season. So far this spring, saving viewers 60,893 bucks. Yes, we count every dollar. We also categorize each complaint you send us to find broader trends and here is the latest top five cellular problems government issues, banking troubles, home repair, runarounds and at the number one spot travel complications. Summer travel hasnt even started and travel messes are the most common complaint youre sending us. Case in point, julie and daniel oshea. They booked a Vacation Rental for a group. Also paid a booking Company Extra for insurance. So heres the thing. A fellow traveler died. So the osheas canceled. Well, the booking Company Refused to refund them until we stepped in. We read the policy, which clearly covered a travelers death. The osheas got back more than 2,000. Speaking of travel insurance, some vacation advice for you here. Vacation rental companies, airlines and such. They make buying their insurance super easy while youre booking. Just one click right here. But thats not necessarily the best coverage or the best price. In fact, we recommend you shop around and if you travel often, some policies might cover you for a full year, and that is possibly a way better value than buying a new policy. Each and every trip. Just click here. All right, share your consumer battles with us. Doesnt matter if its travel related or anything else. Scan the qr code on screen right now to fill out our Consumer Complaint form online on any travels in your future. I know im thinking about maybe something excellent. Keep us on speed dial. Okay well see. I was traveling today from across the Golden Gate Bridge on the way to work, and im telling you, it felt like summer. And youre saying that were going to have a return to kind of winter . Yeah, like a february sized storm. Wow. I know, pretty significant. For me, it will be. And you know, the whole weekend is not going to be wet, but certainly some rain colder temperatures and sierra snow moving in as we head through this weekend. Lets get you all the details right now in your microclimate forecast. And as we head into your saturday, thats when that storm system is going to be dropping down here across the bay area its about 200 miles off to the north. So were beginning to see some rainfall increase on the doppler radar. Just near the california oregon border. Going to take a little time to get down here across the bay area. We really dont see that rainfall starting until about 5 00 up towards marin, napa, sonoma counties likely the heaviest here at 5 a. M. Over cloverdale and guerneville. Then this will really start to impact their the north bay by 7 00 in the morning. And then beginning in San Francisco, well see some widespread rain through the east bay and peninsula. Once we hit 9 00 in the morning. Now remember all of this yellow and orange that our models are picking up on. Those are some heavy downpours were going to undergo through tomorrow morning, and thats how we get in on some higher totals. Well see that rain certainly down to the south bay by 11 00 in the morning, and its still be raining in the north bay by then and then eventually through the afternoon. This would start to get on out of here. So rainfall totals, because of this more widespread zone of heavier rain were going to see tomorrow actually increasing. Were good for half to three quarters throughout the entire bay area because that storm front does look like its going to hold up and notice the Higher Elevations here throughout the bay area. Well see totals that could actually reach one inch. So we way out of whack here for us to get this kind of rainfall in may. How out of whack . Well, lets take a look at the average daily rain amount we should have this time of the year. Its anywhere from two to about four hundredths of an inch. And as we talked about, well see anywhere from a half to one inch. So a lot of our numbers tomorrow will at least be 10 to 25 times what we normally should have this time of the year. So a pretty big storm here as we head throughout the weekend forecast. All right. As we roll into tomorrow morning, were going to start it off with temperatures in the low to mid 50s down to 53 here through the south bay San Francisco 54 and for the north bay 53. And not only the rainfall. Daytime highs tomorrow dropping 15 to 20 degrees across the bay area this is it for highs 57 here in cupertino, 59 in san jose. Talk about a roller coaster right. Weve had all those 70s and 80s this week. Youre at 57 here in concord, 56 in oakland. Pretty similar weather throughout the peninsula up to San Francisco. Double fives in the mission and for the north bay 55 in sonoma, okay, this weekend weather tomorrow. Got you kind of bummed out. I wanted to show you the ten day forecast and as we head into next weekend, make your plans. Now were expecting 80s to return, possibly up to 86 here in san jose on next saturday. And by sunday were at 80. So dont let it get you down too much here. We got that rain on saturday. Were dried out on sunday so we can salvage some sort of a weekend. And then eventually those temperatures climb back up. So we do have a nice payback, so to speak, here. Once we head into next week, the moneys in the bank. Well be able to cash that check. Nice next weekend. Ready to go . Okay. Thanks, jeff. Got it. All right. Its been an eventful few months for a south bay golfer, and its only getting busier. Anthony flores has the story of a san jose woman teams from stanford, cal, san jose state have all qualified for the ncaa regionals, so has a golfer from the south bay. Her team didnt make it, but she earned the right to tee up as a single. Heres nbc bay areas anthony flores. I had a lot of fairways. I hit a lot of greens, Sabrina Iqbal says her play from tee to green is her strength. So is her passion for the game. It drives me to be out there on the practice area for hours and wanting to get better. The san jose native first learned to golf at the age of four from her father, a pga teaching pro in the south bay. But it wasnt until her freshman year of high school, when she began to think golf might be in her future. Despite not having a girls team at her school, she made cif state history as the first freshman to win the girls state golf individual title. She did it competing against juniors and seniors. For me to have won that tournament in and beat them helped me see that i could do it at a higher level. From pioneer high school, she went on to tcu, where she won twice, including her second ever collegiate tournament as a freshman. After a gap year, she teed it up at colorado as a fifth year transfer. Twice, she qualified to play in the prestigious Augusta National womens amateur championship. Its the best experience ive ever had in my life. Although she missed the cut both times, she says the experience helped elevate her game. She recently qualified for the ncaa regionals as an individual. Her goal is to have fun in her final collegiate event, and i think that also helps me play my best golf. Regardless of what she shoots, iqbal says she will not be advancing to the ncaa championship chips. Thats because shes preparing for an even bigger tournament, the u. S. Womens open. Last month, she finished second at a qualifier in davis to punch her ticket to our National Championship for the second time. Im going out there and i want to win it before she tees it up against the best in the world, iqbal will hit the links against the best. The college game has to offer at the ncaa regional in washington. The field includes both stanford and san jose state. The tournament begins on monday. Anthony flores, nbc, bay area we will be cheering her on. What a star. The Kentucky Derby hits tomorrow and you can watch it right here on nbc bay area. Up next, how much money do you need to take part in th norman, bad news. I never graduated from med school. What . But the good news is. Xfinity mobile just got even better now, you can automatically connect to wifi speeds up to a gig on the go. Plus, buy one unlimited line and get one free for a year. I gotta get this deal. Thats like 20 a month per unlimited line. I dont want to miss that. Thats amazing doc. Mobile savings are calling. Visit xfinitymobile. Com to learn more. Doc . The us economy added fewer jobs than expected. The unemployment actually rose to 3. 9. Thats the highest level since january 2022. But economists say this data could prompt Interest Rates to come down in the coming months. They say wage increases also came in below estimates, which is a sign inflation could be tempered. And theres a strong chance of two Interest Rate cuts by the end of this year. Of course, the revived hope for Interest Rate cuts made a positive day on wall street. The dow jumped 450 points. Nasdaq and s p also had strong gains today. Todays numbers capped off a winning week. Economists say the job report likely eased investors fears about ongoing inflation. Turning to the upcoming olympics in france. Just like athletes, cybersecurity experts are vital to the success of the games. You might call them Cyber Warriors, and their goal is to make sure computer and Information Systems at the olympics run smoothly. They have spent years building and refining layers of technological defenses, and just like the competitors, theyve been training for the big event. For instance, these Cyber Warriors have been working a test event of european hockey teams outside of paris. Mock hackers tested defenses, and the team was able to study and analyze strengths and weaknesses before the big test this summer, the run for the roses the most exciting two minutes in sports. Were talking about the Kentucky Derby. Call it what you will. Its one very expensive endeavor. If you want to join, you need a horse. The average price for a derby horse last year was about a half million dollars. Then you got to pay for training, health care, equipment , the food thats going to set you back 50 grand a year for at least three years. Transportation, entry fees for the races leading up to the derby, youre looking at about 175,000. Once your horse has qualified, then theres fees, registration fees, entry fees, starting fees. You got to pay your jockey. So lets do the math for you all in it costs about 800,000 to enter. To enter in the Kentucky Derby. So if youre interested, how much is it going to cost you . I dont know who this is for. Of course, the winning team divvies up a chunk of the purse. Its up actually 2 million this year. So its 5 million. It will be split among the top horse getters winners. The 150t annual Kentucky Derby airs right here on nbc. Bay Area Coverage begins at 11 30 a. M, so get your fastener, your mint juleps, and have a good time watching. 850,000. Yeah, Audrey Asistio joins us now with whats coming up next. So expensive, but its really fun to watch. All right. Janelle and terry right now at six, it is a plan to give San Francisco its own bourbon street. Well tell you how the city is trying to launch its own entertainment zone for new activities and events. Downtown plus, a Contra Costa County man has a close call allegedly with a distracted driver. How police were able to track the suspect down after she ran over his foot. But first, the latest after a violent night in san jose, two officers shot trying to arrest a Domestic Violence suspect. Were going to get to those stories in a moment. But first, we want to start with the breaking news weve been following for the last 90 minutes. A standoff on 80 in solano county, causing a traffic night there for drivers on 80 and 680. See that gray car right there surrounded by police cars and trucks . Chp says officers chased this driver through three counties, beginning in Sonoma County in rohnert park. Thats where a woman first reported someone shot at her while she was on 101. Officers tracked down that driver he sped off, sparking a chase that took them all the way to fairfield. Our sky ranger was overhead for part of that chase. A suspect is in that silver car right there. Police use spike strips and the car skidded to a stop on eastbound 80. But both directions of the freeway are shut down while police try to get that suspect out of the car. Now, here is the major backup on 80 due to the lanes being closed. It is massive again. Both sections of the highway closed right now near green valley road and the 680 intersection that goes on and on. Theres obviously no telli

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