Jobless Wisconsinites say DWD call center giving incorrect, contradictory information
One recipient was told they 'did not qualify' to speak to a supervisor, and was later told no supervisor was available to take questions.
Written By:
Rachael Vasquez / Wisconsin Public Radio |
6:26 pm, Feb. 2, 2021
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The Wisconsin Department of Workforce Development. (Angela Major / WPR)
Dawn Gleason estimates she's called the Wisconsin Department of Workforce Development's unemployment call center between nine and 12 times since late December.
Gleason, a single mother in Franklin who had breast cancer last year,
lost her job as the manager of a limousine dispatch service in March. She was relying on unemployment insurance to get by until those benefits ran out in December.