Posted:
06/03/21
Bangkok – Today (3 June) at the 2021 United Nations Responsible Business and Human Rights Forum, the International Organization for Migration (IOM) launched the Operational Guidelines for Businesses on Remediation of Migrant Worker Grievances (hereafter, ‘the Guidelines’) which provide support to the private sector to develop voluntary remediation programmes that effectively redress grievances of migrant workers in their supply chains.
The Guidelines were produced in partnership with The Remedy Project – a social enterprise that promotes the rights of migrant workers in accessing remedies – and in consultation with industry groups, technical experts, UN agencies and civil society,
The guidelines provide companies with a clear 7-step framework to develop and implement a voluntary remediation program to address workers’ grievances. In particular, the 7-steps highlight the importance of building trust with workers by actively involving them and/or their representatives in the design and development of the remediation programme. The Guidelines also underline how learning and constantly incorporating feedback are as crucial as the implementation of redress.