End-to-end supply chain transparency enhances efficiency, elevates customer experience, enhances competitiveness
By
Microsoft News Center
25 February, 2021
ASX-listed GWA Group is accelerating its digital transformation, deploying Microsoft Dynamics 365 to deliver insight, drive enterprise-wide innovation, enhance competitiveness and underpin a new class of customer service.
A leading supplier of bathroom and kitchen products and services, GWA Group grappled with multiple challenges through the pandemic as customer demand shifted. Rather than rein in its digital transformation agenda, it has accelerated activity in order to meet shifting customer needs efficiently and also prepare for further growth underpinned by a global data platform.
Tim Salt, CEO, GWA Group