money. but engineers now say the work here is moving at a great pace. in fact, a memorial should be complete by the tenth anniversary of the attacks next year, and the entire site should be up and running by 2014. back in new orleans, the extent of the destruction makes setting such deadlines nearly impossible. the recovery here will last several more years, if not decades. and about one-fifth of city residents are still displaced. yet, in this nearly 300-year-old city, battered by water and now by oil, there's still hope. >> at the end of the day this is going to be a better city than it was at the time of katrina. >> reporter: schools are back up and running. billions of recovery dollars are at work. and the tourism industry is rebounding. about 80% of residents are back. levees are being repaired. civic activism and volunteerism are high. political reforms in motion. and neighborhood redevelopment slowly taking shape. >> i'm not sure many cities would have been able to come back after five years the way we