City answers utility billing questions
Oakridger
Citizen complaints about new city utility billing dates have led to discussion by Oak Ridge City Council, but no changes have been made.
Oak Ridge Electric Director Jack Suggs recently gave what he said were the reasons behind the change in billing dates and the city’s inflexibility regarding the dates at a work session.
Earlier he said customers were “confused or in some cases angry because of the billing changes.”
The City Council heard from one such citizen during one of its recent meetings.
Oak Ridge resident Raymond Mitchell told Council during the time for citizen comments that he is on a fixed income and his check comes in one day after the bill is due.