"We don't use heat lamps, we don't use frozen product. Everything is fresh," she said.
Harold's allows customers to season their chicken after it's fried, too.
"It depends on what the customer is looking for. We do have our own Harold's lemon pepper. We do have our scrumptious mild sauce that everyone talks about. We have our own hot sauce," Kristen said.
If it were up to her, Kristen usually skips the sauce.
"No sauce. I'm not a sauce eater. I wanna taste the flavor," she said.
As for attaining the status as Chicago's oldest Black-owned restaurant business, Pierce said her father absolutely deserves the credit. Whether it was making appearances at the Bud Billiken parade or just simply employing the kids from the neighborhoods, Harold's has endured.