Published February 16, 2021, 5:00 PM
Teko.ph (Teko Solutions Asia Inc.), recently announced the successful nationwide integration of its appliance after-sales service system, Complete Order Management System (COMS) with all the leading brands of Concepcion Industrial Corporation (CIC), including Carrier, Condura, Midea, Toshiba, and Kelvinator.
With COMS, CIC’s after-sales organizations gain greater efficiency, access to real-time service data, and synchronized collaborations with all partners at a significantly lower technology cost than legacy SAP/C4C systems.
Teko COMS is an end-to-end white label solution that digitizes the entire after-sales service process. COMS empowers the after-sales teams of appliance and electronics manufacturers by seamlessly connecting them with customers, service providers, and business partners in a single, powerful platform in the cloud.