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Appliance after-sales service system to enhance customer experience


Published February 16, 2021, 5:00 PM
Teko.ph (Teko Solutions Asia Inc.), recently announced the successful nationwide integration of its appliance after-sales service system, Complete Order Management System (COMS) with all the leading brands of Concepcion Industrial Corporation (CIC), including Carrier, Condura, Midea, Toshiba, and Kelvinator. 
With COMS, CIC’s after-sales organizations gain greater efficiency, access to real-time service data, and synchronized collaborations with all partners at a significantly lower technology cost than legacy SAP/C4C systems.
Teko COMS is an end-to-end white label solution that digitizes the entire after-sales service process. COMS empowers the after-sales teams of appliance and electronics manufacturers by seamlessly connecting them with customers, service providers, and business partners in a single, powerful platform in the cloud.  ....

Raul Joseph Concepcion , Teko Solutions Asia Inc , Concepcion Industrial Corporation , Complete Order Management System , Concepcion Industrial , ரால் ஜோசப் கருத்து , கருத்து தொழில்துறை நிறுவனம் , முழுமை ஆர்டர் மேலாண்மை அமைப்பு , கருத்து தொழில்துறை ,