Incense burned gently in the corner of a sunlit room as South African traditional healer Makhosi Malatji fixed her smartphone into a tripod and reached for a small bag of divination bones.
A young female face on the screen watched Malatji shake the pouch and scatter its contents across the floor of her Johannesburg home.
She angled the phone to make sure her client could follow and began interpreting the bone pattern, finding cues that prompted the woman to open up about a distressing family feud.