All a gig-economy pioneer had to do was 'politely Disagree' it was violating federal law and the Labor Department walked away
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Uber is upset that its underpaid drivers are gaming the app
Ten years ago, the Department of Labor wrapped up a lengthy investigation of Arise Virtual Solutions, a company that recruited customer service agents to work from home fielding calls for big brand names like Disney and AAA. The so-called gig economy was in its infancy, with Uber launching and TaskRabbit starting to go national.