Updated on February 25, 2021 at 8:28 pm
NBC Universal, Inc.
As quickly as 50,000 COVID vaccine appointments went live in Massachusetts Thursday morning, residents complained that the new "digital waiting room" was nearly as frustrating as the website crashing.
As of 7 a.m., tens of thousands of people were queued in a "digital waiting room," a new feature intended to prevent potential outages after Massachusetts' Vaxfinder site crashed last week due to high demand.
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Multiple residents have reported that there wasn't enough time to make an appointment once users were allowed to move from the virtual waiting room onto the scheduling site. And within just a few hours, nearly all of the 50,000 appointments at mass vaccination sites were completely booked.