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Customers go postal amid Christmas mail delays


News
by Angira Bharadwaj
Premium Content
 
Families across Australia are scrambling to get their Christmas shopping delivered on time after mammoth courier delays and long waiting times on customer helplines.
One particular delivery service, CouriersPlease, has come under fire from disgruntled customers, who claim the company has been slow to help with delivery queries or offer guidance on when parcels can be expected to be delivered to their destination.
Mum Zoe Beverley said she ordered outdoor Christmas lights on November 28 only to have them stuck in transit despite being due to arrive on December 10.
 
 
I have a seven-month-old, hence I mostly online shopped (this year), she said. ....

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