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People collecting unemployment say there are issues with Pennsylvania's upgraded system fox43.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from fox43.com Daily Mail and Mail on Sunday newspapers.
What is the new Pennsylvania unemployment benefits system? Pennsylvania replaced its “archaic mainframe” with a new online unemployment system on Tuesday making it easier and faster to file for benefits. JUSTIN SULLIVAN AFP Pennsylvania Department of Labor & Industry (L&I) announced a makeover of its online system just weeks after bringing on more customer service staff to improve users’ experience and the agency’s ability to handle claims. The new system will be replacing the “archaic mainframe” after 40 years in service which users found complicated when filing for benefits. Users should find the new system makes the process of filing for benefits easier and faster. It will also make processing claims more streamlined for L&I staff. Both will help the agency ....
According to L&I, this is a display issue and not an issue with the payment type. The label should be corrected after a payment is made with no action required from the user. Some users have also experienced issues logging in with their Keystone ID or attempting to change payment type. The issue is server-side and is in the process of being fixed. L&I will post notifications of status updates and system upgrades through social media, direct messaging to affected users, and on the UC System Check Enhancements Tracker. âWhile we have seen success with the system so far, we are continuing to monitor it and have staff ready to identify and resolve any issues that might arise,â said Berrier. âWe will continue to update the public regularly as adjustments and improvements are made to our new unemployment system.â ....
New Unemployment System Now Online 06/08/2021 Unemployment Compensation claimants can now file at
Harrisburg, PA – Pennsylvania Department of Labor & Industry (L&I) Acting Secretary Jennifer Berrier today announced that the new unemployment benefits system is now online and accepting claims at benefits.uc.pa.gov. Today, Pennsylvania s Unemployment Compensation system took a giant leap forward not just in terms of technology, but in the quality of service we are able to provide, said Acting Secretary Berrier. L&I staff have been working hard to make the transition to this new system seamless for users. As we see users logging on and successfully filing their claims in this faster and easier-to-use system, we are thrilled to see our vision of a modern, intuitive unemployment system has finally come to fruition. ....