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Halifax Water successfully releases its first ever online digital customer platform, with help of technology partner Avertra, moving a step closer to becoming the utility of the future.


PRESS RELEASE FROM
AVERTRA CORP
Halifax Water successfully releases its first ever online digital customer platform, with help of technology partner Avertra, moving a step closer to becoming the utility of the future.
Posted Apr 13, 2021
 
Halifax, Nova Scotia, Canada (March 17, 2021) - Halifax Water, the water, wastewater and storm water utility serving residents in the Halifax Regional Municipality, has successfully released online access to customer accounts through a new online digital platform. Customers can now access their Halifax Water accounts and a suite of services online through Customer Connect. This is the first phase of a 2-phase deployment approach that Halifax Water successfully completed along with technology partner, Avertra. ....

James Campbell , Giancarlo Reyes , Reid Campbell , Bashir Bseirani , Cathie Otoole , Avertra Corp , Water Services , Nova Scotia , Halifax Regional Municipality , Halifax Water , Customer Connect , Cathieo Toole , Release One , Public Utilities , Enterprise Resource Planning , Customer Information Systems , Public Relations , ஜேம்ஸ் கேம்ப்பெல் , ஜியான்கார்லோ ரெய்ஸ் , ரீட் கேம்ப்பெல் , கேத்தி ஓத்தூலே , தண்ணீர் சேவைகள் , நோவா ஸ்கோடியா , ஹாலிஃபாக்ஸ் பிராந்திய நகராட்சி , ஹாலிஃபாக்ஸ் தண்ணீர் , வாடிக்கையாளர் இணைக்கவும் ,

Fairfax Water complete successful go-live of online self-service portal with technology partner Avertra.


Fairfax Water complete successful go-live of online self-service portal with technology partner Avertra.
Posted Dec 11, 2020
Fairfax, VA (December 11th, 2020) - Fairfax County customers in Virginia are now able to enjoy a simple, enhanced online self-service portal launched by Fairfax Water and its technology partner Avertra.
Fairfax Water has embarked on a journey to implement MiCustomer, an omni-channel digital customer experience platform, with a 3-release deployment approach. The first release was delivered on November 2, 2020 and included integration with payment provider, bill presentment, service request and real-time integration with Fairfax CIS (SAP). The final two releases will include form digitalization, lien processing automation, start and stop service automation, enhanced analytics and migrating the MiCustomer platform from SAP ECC6.0 to S/4. ....

Fairfax County , United States , Giancarlo Reyes , Virginia State Corporation Commission , Avertra Corp , Fairfax Water , Release One , Chief Customer Officer , Fairfax County Board , Enterprise Resource Planning , Customer Information Systems , Customer Officer , ஃபேர்ஃபாக்ஸ் கவுண்டி , ஒன்றுபட்டது மாநிலங்களில் , ஜியான்கார்லோ ரெய்ஸ் , வர்ஜீனியா நிலை நிறுவனம் தரகு , ஃபேர்ஃபாக்ஸ் தண்ணீர் , வெளியீடு ஒன்று , தலைமை வாடிக்கையாளர் அதிகாரி , ஃபேர்ஃபாக்ஸ் கவுண்டி பலகை , நிறுவன வள திட்டமிடல் , வாடிக்கையாளர் தகவல் அமைப்புகள் , வாடிக்கையாளர் அதிகாரி ,