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How to Remotely Troubleshoot Your Relative's Computer


Being tech-savvy is a gift and a curse. When you know how to fix computers, you become the computer person for everyone you know. However, you can’t always troubleshoot in person.
If you re using the same platform as the person you re helping both on Windows or both on macOS providing remote tech support is very simple, and you won t need to install any extra software. Helping someone on a different platform gets a bit trickier, but we ll give you the right tools for the job.
Quick Assist: Windows 10 to Windows 10
Windows has two remote assistance tools built in to the operating system: Quick Assist, which is new in Windows 10, and Windows Remote Assistance, which is available on Windows 7, 8, and 10. If both you and your friend are using Windows 10, you ll want to use Quick Assist. As its name suggests, it s quicker and easier than its older cousin. ....

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How to Fix Someone's Computer When You Can't Visit Them


How to Fix Someone s Computer When You Can t Visit Them
While the global pandemic may not have changed your status as the go-to free tech support consultant for your family and group of friends, it’s probably limited how often you can visit them to fix laptops, phones, wifi networks, printers, and other gadgets. Fortunately for them, if not for you, it’s not that difficult to set up a remote troubleshooting session.
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Arguably the best option for this is Chrome Remote Desktop. It’s free, it’s simple to use, and it works on just about any computer or mobile device. To get started, the person who needs help has to open up the Remote Desktop link in Google Chrome and then click ....

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