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Branch close ‘no surprise’
THE closure of the Rosebud branch of the ANZ Bank on 18 March was on the cards for the past six months.
In October 2020, the bank’s general manager for Victoria Michael Wake said: “Every year we see 10 per cent less transactions at our branches because our customers no longer use them for everyday banking like they used to.
“While branch activity has declined, we’ve seen a spike in demand for many of our non-branch roles, such as customer contact centres and the operations team which manages hardship and other inquiries.
“The majority of our customers now prefer the convenience of doing their banking when it suits them. Our apps and call centres are convenient, and we’ve also seen a number of passbook customers opting for debit cards recently to expand their banking options.” ....

Mount Eliza , Phil Cvetovac , Ian Henschke , Bendigo Bank , Rosebud Chamber , Sector Union , National Seniors Australia , Victoria Michael Wake , Seniors Australia , Finance Sector Union , ஏற்ற எலிசா , பெண்டிகோ வங்கி , ரோஜாமொட்டு அறை , துறை தொழிற்சங்கம் , தேசிய மூத்தவர்கள் ஆஸ்திரேலியா , விக்டோரியா மைக்கேல் எழுந்திரு , மூத்தவர்கள் ஆஸ்திரேலியா , நிதி துறை தொழிற்சங்கம் ,