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Travel is changing – and not only because of the pandemic. Tech-savvy jetsetters expect a seamless experience in the palm of their hand. With technology evolving at breakneck speed, the travel industry’s biggest players are leveraging it to improve safety, the customer experience and sales in innovative ways.
Among them is Plaza Premium Group (PPG), the world’s largest independent airport hospitality company. We caught up with their chief commercial officer (CCO), Bora Isbulan, to discover how they’re meeting the changing needs of today’s traveller with exciting, tech-driven initiatives like their new ‘Smart Traveller’ loyalty programme.
Bora Isbulan, Chief Commercial Officer of Plaza Premium Group
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Australia Day will look different this year. Many events, including the traditional city parade, are cancelled due to COVID-19 restrictions.
But with the public holiday falling on a Tuesday and the temptation of a four-day weekend too much for many, the mood is certain to still be buoyant.
No parades: Australia Day will look a little different this year.
Credit:Luis Enrique Ascui
Here s a list of what s happening on Australia Day and what will be open on the public holiday.
Official ceremonies
Day of Mourning Dawn Service: NAIDOC (National Aborigines and Islanders Day Observance Committee) will host a service from 5am at Kingâs Domain Resting Place. The service is free but registration is required and people need to bring a printed or digital copy of registration. It will also be live streamed. More details here.