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Solgari launches WhatsApp integration for customer communication Pexels/Cottonbro/Solgari Solgari is launching a new WhatsApp integration for its Microsoft Dynamics 365 omnichannel communication solution. The new feature will enable Solgari customers to use WhatsApp as part of their customer service, sales, marketing and automated communication. Solgari’s WhatsApp channel capability enables customers to use WhatsApp’s Business Solution inside Solgari Converse, the firm’s browser-based conversation tool. “Solgari’s all-channel solution is designed to make it easy for customers to choose what channel they want to use, and we have now made WhatsApp available for customer service and conversations alongside all the other channels as a fully integrated solution,” said Vance Harris, chief technology officer at Solgari. ....
Read More When Taran was born, and Vance had confirmation that the trial treatment had been successful, he told his family. And for a while, things were good. “You go in every few months, and then it’s every six months, then every year. One year, I went in and the PSA had gone up a little bit, and then up and up. Then we knew the cancer had moved. Of course, the irony is that it wasn’t in the prostate. “Some of the cells had managed to find their way into my bones.” Clinicians knew the cancer had metastasised, but they couldn’t locate the sites. A succession of scans followed. ....