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Blind people, advocates slam company claiming to make websites ADA compliant


Blind people, advocates slam company claiming to make websites ADA compliant
April Glaser
© Provided by NBC News
Throughout the pandemic, as blind people, like everyone else, became increasingly dependent on websites to purchase goods, one of the fastest-growing companies that works with clients like Oreo cookies and Energizer batteries to make their websites more accessible has been engulfed in an increasingly contentious relationship with blind people. Many blind people say its product is making it harder for them to navigate the web.
In recent months, blind people and disability advocates have been speaking out on social media and suing companies that use AccessiBe. Blind people say AccessiBe, which is supposed to automatically make websites more compatible with the screen readers blind people rely on to access the internet, has prevented them from all sorts of normal activities online, like paying rent, teaching a class or buying Christmas gi ....

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Crawford Technologies Announces Second Annual Customer Communications Virtual Summit


Crawford Technologies Announces Second Annual Customer Communications Virtual Summit
Event Features Industry Experts Kemal Carr and Lainey Feingold
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Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is hosting its second annual Customer Communications Virtual Summit on
Wednesday, May 5, starting at 10:00 a.m. EST. “Strategies to Thrive Beyond 2021” is a full-day, complimentary event offering highly focused interactive sessions with top industry leaders in customer communications management (CCM), who will share valuable insights and best practices for improving customer experiences, paths to achieving regulatory compliance and strategies for optimizing customer communications. ....

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Criticisms of "Quick-Fix" Website Accessibility Products Highlighted in New Lawsuit | Seyfarth Shaw LLP


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Seyfarth Synopsis: A recently-filed lawsuit contains a lengthy critical report by a digital accessibility consultant of accessibility issues created by an accessibility widget.
Amidst the
thousands of lawsuits filed over the past few years alleging business’ websites and mobile apps are not accessible to blind individuals, businesses have scrambled to find ways to make their websites and apps accessible.  Often those businesses engage a consultant experienced in digital accessibility to perform an audit of the website or app. The consultant may also provide instruction on how to remediate the underlying code of the website or app to make it – and maintain it so it stays – accessible. This process can be costly and take a considerable amount of time, depending on the size and complexity of the website and the business’ resources. All the while, the business remains at risk of more lawsuits for not pr ....

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