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U.S. Renovates Consular Pavilion to Improve Visa Applicants' Experience


By Bennett Oghifo
The United States Consulate General in Lagos has unveiled its newly expanded and renovated consular pavilion that seeks to improve the experience that visa applicants and American citizens in Nigeria receive.
Speaking during the ribbon-cutting ceremony, United States Consul General Claire Pierangelo noted that the renovated consular pavilion will provide a new safe space for visa applicants to socially distance while waiting for their appointment, according to a statement by the Consulate.
She said the Consulate is working hard to reschedule the visa applicants that were affected by the pandemic, adding that the new consular pavilion will go a long way in helping to achieve this goal. ....

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US Consulate promises improved service for Nigerian visa applicants


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Tunde Ajaja
The United States Consulate General in Lagos said on Friday that visa applicants in the state and American citizens in Nigeria would now have a better experience following the renovation of its consular pavilion.
Speaking during the opening of the pavilion, the US Consul General, Claire Pierangelo, noted that the renovated consular pavilion would provide a safe space for visa applicants to maintain social distance while waiting for their appointment.
In a statement on Friday, she said the Consulate was working hard to reschedule the visa applicants that were affected by the COVID-19 pandemic.
Pierangelo said, “For most Nigerians and US citizens in Nigeria, their main interaction with the US Consulate is through our consular section. The Consular customer experience is something we continuously improve on. This new pavilion is an example of that effort. From the pavilion to the interview, we want our customers to have ....

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