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A Look at Sitecore's Many Acquisitions in 2021 and What They Mean for the Market


PHOTO:
éric bargis
Sitecore’s undergoing a makeover of sorts. And fast. The digital customer experience software provider has fired off a series of Software-as-a-Service (SaaS)-based product acquisitions the first half of this year. And it s heated up over the past 70 days with three alone in that span.
Sitecore’s latest acquisition came this month. The San Francisco-based company made its fourth product acquisition since 2018 on May 8, Moosend, a marketing automation platform. Sitecore acquired Customer Data Platform Boxever and Four51, an ecommerce solution, on March 3. It acquired content marketing platform Stylelabs in 2018.
Why the Acquisition Onslaught?
All of these acquired SaaS-based components represent a marked departure from the old Sitecore strategy of the 2010s. While competitors pieced together digital experience platforms (DXPs) via acquisition route, Sitecore touted its predominantly natively-built platform with underlying compon ....

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Can CDPs Really Enable IT-Independent Marketers? 5 Perspectives for CMOs


PHOTO:
Mohamed Nohassi | unsplash
As customer data platforms (CDPs) evolve from technical, database-focused solutions to data-fueled customer experience enablement platforms, vendors have increasingly focussed their messaging on CDP-enabled outcomes: seamless omni-channel brand experiences, higher retention rates, better ROI. One prominent message has been around the ease of use for marketers — the primary users of a CDP. “A CDP should enable near-100% independence from IT by allowing business teams to perform tasks that previously required IT, such as advanced segmentation, attribute creation, predictive model usage and data activation,” said James Meyers, head of martech strategy at ActionIQ, a CDP vendor that has been stressing the importance of a marketer-friendly UI to enable more independence. ....

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A Simple Process to Clean Up Your Martech Stack


And more …
Each one of those platforms bolted on an email capability for seemingly good reasons, but now you’ve created a very cluttered environment for customer journey experience managers and likely customers too. Which brings us to the next question …
Does It Spark Joy?
Martech leaders may have a hard time answering this now-famous question. We get excited about new capabilities and that’s partly why our stacks have expanded. In the example above, the ecommerce manager may indeed feel joy that she does not have to integrate with an enterprise-wide email platform to send real-time confirmation messages to customers, when that capability already comes built-in. ....

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Actionable value from e-books, martech subway map: Friday's daily brief


Plus, HUMAN’s new fraud-busting collaboration
Chris Wood on April 16, 2021 at 10:00 am
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Marketing Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s digital marketer. If you would like to read this before the rest of the internet does,
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Good morning, Marketers, and today I’m thinking about the investments that marketers make in reaching their customers.
In his thoughtful consideration of the e-book, contributor William Terdoslavich writes that “knowing your target audience is half the challenge before making the pitch.” The other half is executing the pitch or message, and delivering it to your audience in the right package. ....

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